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  • Company Info.

    Zomato Ltd.

    Management Team



    Market Cap.(`) 165900.13 Cr. P/BV 9.98 Book Value (`) 18.85
    52 Week High/Low ( ` ) 200/58 FV/ML 1/1 P/E(X) 0.00
    Book Closure EPS (`) 0.00 Div Yield (%) 0.00
    You can view Board of Directors and Key Executives of the company.

    Board of Directors
    Sr.No.NameDesignation
    1 Mr. Kaushik DuttaChairman & Ind.Director
    2 Mr. Deepinder GoyalManaging Director & CEO
    3 Mr. Sanjeev BikhchandaniNon Executive Director
    4 Ms. Aparna Popat VedIndependent Director
    5 Ms. Gunjan Tilak Raj SoniIndependent Director
    6 Ms. Namita GuptaIndependent Director
    7 Ms. Sutapa BanerjeeIndependent Director

    Key Executives
    Sr.No.NameDesignation
    1 Ms. Sandhya SethiaCo. Secretary & Compl. Officer
    2 Mr. Akshant GoyalChief Financial Officer
  • Zomato Ltd.

    Directors Report



    Market Cap.(`) 165900.13 Cr. P/BV 9.98 Book Value (`) 18.85
    52 Week High/Low ( ` ) 200/58 FV/ML 1/1 P/E(X) 0.00
    Book Closure EPS (`) 0.00 Div Yield (%) 0.00
    You can view full text of the latest Director's Report for the company.
    Year End :2023-03

    Board Report

    Dear Members,

    The Board of Directors ("Board") hereby submits the report on the business and operations of Zomato Limited
    ("the
    Company") along with audited financial statements of the Company for the financial year ended on
    March 31, 2023. The consolidated performance of the Company and its subsidiaries has been referred to
    wherever required.

    1. Financial highlights

    The highlights on the Company's financial statements on a standalone and consolidated basis are summarised
    below:

    Particulars

    Standalone

    Consolidated

    For the financial year ended on March 31

    2023

    2022

    2023

    2022

    Total income

    55,069

    41,085

    77,609

    46,873

    Less: Total expenses

    53,897

    53,773

    87,753

    62,055

    Add: Exceptional items

    -

    1,710

    1

    2,974

    Add: Share of profit of an associate and joint venture

    -

    -

    (3)

    3

    Profit/(loss) before tax

    1,172

    (10,978)

    (10,146)

    (12,205)

    Tax expenses

    3

    2

    (436)

    20

    Profit/(loss) for the year

    1,169

    (10,980)

    (9,710)

    (12,225)

    Other comprehensive income/(loss):

    1) Items that will not be reclassified to profit or (loss) in
    subsequent periods:

    a. Remeasurements of the defined benefit plans

    16

    (85)

    39

    (96)

    b. Equity instruments through other comprehensive income

    (1,113)

    96

    (1,113)

    96

    2) Items that will be reclassified to profit or (loss) in subsequent
    periods

    a. Exchange differences on translation of foreign operations

    85

    22

    88

    22

    b. Debt instruments through other comprehensive income

    1

    -

    1

    -

    Total comprehensive income/ (loss) for the year

    158

    (10,947)

    (10,695)

    (12,203)

    2. State of the Company's affairs

    The consolidated financial statements of the
    Company include the performance of its subsidiaries
    and associates and depicts the comprehensive
    performance of the group.

    The standalone financial statements of the Company
    reflect the performance of the Company on a
    standalone basis. The financial statements for the
    financial year ended on March 31, 2023 and March 31,
    2022 have been prepared in accordance with Indian
    Accounting Standards (IndAS) as prescribed under

    the Companies Act, 2013 read with rules framed
    thereunder ("
    Act") and other accounting principles
    generally accepted in India.

    During the financial year under review, on a standalone
    basis, the total income has increased from INR
    41,085 Mn to INR 55,069 Mn and the total expenses
    have increased from INR 53,773 Mn to INR 53,897
    Mn as compared to the previous financial year. The
    Company has made a profit after tax of INR 1,169 Mn
    as compared to the previous financial year loss after
    tax of INR 10,980 Mn.

    During the financial year under review, on a
    consolidated basis, the total income has increased
    from INR 46,873 Mn to INR 77,609 Mn and the total
    expenses have increased from INR 62,055 Mn to INR
    87,753 Mn as compared to the previous financial year.
    The Company has incurred a loss after tax of INR 9,710
    Mn as compared to the previous financial year loss
    after tax of INR 12,225 Mn.

    3. Subsidiary(ies), associate
    company(ies) and joint venture(s)

    During the financial year under review, pursuant
    to acquisition of 33,018 (thirty three thousand and
    eighteen) equity shares of Blink Commerce Private
    Limited ("
    BCPL") by the Company, BCPL became a
    wholly owned subsidiary of the Company.

    Further, Zomato Media WLL, joint venture of the
    Company located in Qatar was liquidated on Octobe
    25, 2022 and Zomato Ireland Limited - Jordar
    step down subsidiary of the Company located i
    Jordan was liquidated on March 12, 2023.

    As on March 31, 2023, the Company has 16 (sixteen)
    direct subsidiaries and 12 (twelve) step down
    subsidiaries and 1 (one) associate company.

    In accordance with Section 129 of the Act, a
    statement containing the salient features of the
    financial statements of the subsidiaries and associate
    company is annexed in Form AOC-1 as
    Annexure-I to
    this Board Report.

    In accordance with Section 136 of the Act, the
    audited financial statements, including the
    consolidated financial statements and related
    information of the Company and accounts of its

    subsidiaries, are available on the website of the
    Company at www.zomato.com

    4. Change in nature of business

    There has been no change in the nature of business of
    the Company during the financial under review.

    5. Dividend

    During the financial year under review, the Board
    has not recommended any dividend. The dividend
    distribution policy of the Company can be accessed
    at https://b.zmtcdn.com/investor-relations/0e4c2a2
    14b341cff8c0afde09f161815_1685079747.pdf

    6. Amounts transferred to reserves

    The Company has not transferred any amount to
    general reserves during the financial year under
    review.

    7. Transfer to investor education and
    protection fund

    The Company was not required to transfer any funds
    to the investor education and protection fund as per
    the provisions of Section 125 of the Act during the
    financial year under review.

    8. Capital structure

    i. Authorised share capital

    The Company has not made any change to the
    authorised share capital of the Company during the
    financial year under review. However, the Company is
    proposing to reclassify the authorised share capital by
    cancelling the unissued authorised preference share
    capital of the Company and reallocating the same to
    authorised equity share capital in the ensuing Annual
    General Meeting ("
    AGM").

    ii. Issued, subscribed and paid up share
    capital

    The issued, subscribed and paid up share capital
    of the Company as on March 31, 2023 is INR
    8,553,509,770/- (Indian rupees eight hundred
    fifty five crores thirty five lakhs nine thousand
    seven hundred and seventy only), divided into
    8,553,509,770 (eight hundred fifty five crores thirty
    five lakhs nine thousand seven hundred and seventy)
    equity shares of INR 1/- (Indian rupee one) each.

    iii. Equity shares with differential rights and
    sweat equity shares

    The Company has neither issued equity shares with
    differential rights as to dividend, voting or otherwise
    nor issued sweat equity shares during the financial
    year under review.

    iv. Listing on stock exchanges

    The Company's equity shares are listed on BSE Limited
    ("
    BSE") and the National Stock Exchange of India
    Limited ("
    NSE") (collectively referred to as ("Stock
    Exchanges
    "). Further, trading in the Company's
    shares was not suspended during the financial year
    under review.

    9. Directors and Key Managerial Personnel
    ("KMP")

    i. Appointment / resignation of director(s)

    Mr. Sanjeev Bikhchandani (DIN: 00065640),
    Non-Executive and Nominee Director, who retired by
    rotation during the financial year under review was
    re-appointed by the shareholders in the AGM held on
    August 30, 2022.

    Given that Mr. Douglas Feagin (DIN: 07868696),
    Non-Executive and Nominee Director, resigned
    from the Company w.e.f February 9, 2023,
    Mr. Sanjeev Bikhchandani (DIN: 00065640) will again
    be liable to retire by rotation in the ensuing AGM.
    A resolution seeking approval of the shareholders
    for his re-appointment forms part of the notice of
    the AGM.

    ii. Appointment / resignation of KMP

    During the financial year under review, there were no
    appointments/resignations of the KMP(s).

    iii. Declarations from independent director(s)

    Independent directors have confirmed that:

    • they meet the criteria of independence laid down
    under the Act and the Securities and Exchange
    Board of India (Listing Obligations and Disclosure
    Requirements) Regulations, 2015 ("
    SEBI Listing
    Regulations
    ");

    • they have complied with the code for independent
    directors prescribed under Schedule IV to the
    Act;

    • they have registered themselves with the
    independent director's database maintained by
    the Indian Institute of Corporate Affairs;

    • they are not aware of any circumstance or
    situation, which exists or may be reasonably
    anticipated, that could impair or impact their
    ability to discharge their duties.

    iv. Company's policy on directors'
    appointment and remuneration including
    criteria for determining qualifications,
    positive attributes, independence of a
    director and other matters

    The Nomination and Remuneration Policy ("NRC
    Policy
    ") is intended to set out a framework for

    nomination, evaluation and remuneration of directors
    and senior management personnel of the Company.
    The NRC Policy also reflects the remuneration
    philosophy and principles of the Company and
    considers the pay and employment conditions
    with peers / competitive market to ensure that pay
    structures are appropriately aligned. The primary
    objective of NRC Policy is to attract, recruit, retain,
    and incentivise the most qualified and skilled
    individuals available in the talent pool.

    Throughout the financial year under review, the NRC
    Policy remained unchanged and no amendments were
    introduced. The NRC Policy of the Company can be
    accessed at https://b.zmtcdn.com/data/file_assets/
    d334ce29b2ed635dbd531d5c92fda1221625837674.
    pdf

    10. Number of Board meetings

    During the financial year under review, the Board
    met 8 (eight) times. The maximum interval between
    any two meetings of the Board did not exceed 120
    days. Details of the meetings of the Board along with
    the attendance of the directors therein have been
    disclosed in the corporate governance report forming
    part of this Annual Report.

    11. Board evaluation

    In line with the requirements of the Act and SEBI
    Listing Regulations, NRC and the Board have defined
    a process and identified the criteria for performance
    evaluation of the Board, committee, chairman and
    individual board members including independent
    directors, through policy for evaluation of the
    performance of the Board which includes the Board
    composition and structure, effectiveness of Board
    processes, information and functioning, contribution
    of the individual director to the Board and committee
    meetings etc.

    The Board had engaged Nasdaq Corporate Solutions
    International Limited" ("
    Nasdaq"), to conduct the
    Board evaluation for the financial year ended on March
    31, 2023. The process included various techniques
    such as questionnaires, one-on-one discussions,
    etc. The aggregated feedback report followed by
    composite board evaluation report incorporating
    SWOT analysis, highlights and action points and
    other relevant sections has been submitted to the
    Chairperson of the NRC and also placed before the

    Board. The Board considered and took note of the
    same.

    12. Committees of the Board

    As on March 31, 2023, the Board had 7 (seven)
    committees: the Audit Committee, the Nomination
    and Remuneration Committee, the Risk Management
    Committee, the Stakeholders Relationship
    Committee, the Corporate Social Responsibility
    Committee, the Initial Public Offer (IPO) Committee
    and the Investment Committee. A detailed note on the
    composition of the committees and other mandatory
    details is provided in the corporate governance report
    forming part of this Annual Report.

    13. Corporate Social Responsibility
    ("CSR") policy

    The Company has a CSR policy which has been
    approved by the Board, outlines the Company's
    philosophy and responsibility and lays down the
    guidelines and mechanism for undertaking socially
    impactful programs towards welfare and sustainable
    development of the community around the area of
    its operations. The brief outline of the CSR policy of
    the Company along with other mandatory details is
    annexed in
    Annexure - II of this report.

    14. Vigil mechanism and whistle blower
    policy

    The Company has in place vigil mechanism and
    whistle blower policy and has established the
    necessary procedures for directors and employees
    in confirmation with Section 177(9) of the Act and
    Regulation 22 of SEBI Listing Regulations, to report
    concerns about unethical behavior and also provides
    for direct access to the Chairperson of the Audit
    Committee in exceptional cases.

    During the financial year under review,
    44 (forty four) complaints were reported, all
    complaints were resolved in a timely manner.
    These complaints were of the nature of suspicious
    reimbursements by employees, misuse of access
    rights and other violations of code of conduct of the
    Company. Appropriate action such as suspension /
    warning / termination of employment was done in
    accordance with the vigil mechanism and whistle
    blower policy.

    15. Risk management

    i. Risk management policy:

    The Board has formulated a Risk Management
    Committee ("
    RMC") to frame, implement and monitor
    the risk management procedures for the Company.
    RMC is responsible for monitoring and reviewing
    the risk management procedures and ensuring its
    effectiveness. The Audit Committee has additional
    oversight in the area of financial risks and controls.
    Strategic risks impacting the organization are
    identified through an Enterprise Risk Management
    exercise, which includes identifying risk owners and
    their mitigation measures. These risks are closely
    monitored & tracked and results are reported to the
    RMC on a periodic basis.

    Additionally, risk management procedures are driven
    by the Governance, Risk & Compliance team within the
    organisation. These include periodic identification,
    assessment and prioritisation of key operational,
    financial, strategic and regulatory risks followed by
    coordinated efforts to mitigate these. A risk register
    is being maintained and periodically updated to make
    sure that risks are tracked and mitigated effectively.

    ii. Risk and concerns

    Key risks identified for Zomato on a standalone basis -
    1. Brand reputation

    Zomato may face a loss of brand perception and
    reputation due to several factors, including negative
    publicity or feedback on various platforms. This
    can be a result of dissatisfied customers, incidents
    that generate unfavourable public attention, due to
    copyright infringement related matters, intellectual
    property conflicts, or plagiarism among others and
    may have an impact on overall brand perception.

    Zomato has implemented a set of branding guidelines
    to ensure accurate and consistent branding and
    publicity across all channels. To monitor and address
    negative publicity across platforms, Zomato has
    a dedicated public relations team which tracks
    and monitors public sentiment and feedback.
    Through these measures, Zomato demonstrates
    its commitment to maintaining the integrity of its
    brand, proactively managing negative publicity, and
    protecting its intellectual property.

    2. Customer experience

    Customer experience on the Zomato platform
    may be impacted due to multiple factors including
    non availability or delay of services in certain
    situations, inadequate quality of service provided by
    merchant / restaurant partner or delivery partners
    and inconsistent pricing, amongst others. In order
    to enhance the customer experience, customer
    complaints related to the quality of items are
    conveyed to the merchant / restaurant partner.
    Customers also have the option to provide reviews
    and ratings for restaurant partners on the platform
    which are visible to everyone logging on to the Zomato
    app. Periodic training is also conducted for delivery
    partners to improve overall delivery experience for
    our customers.

    3. Technology

    Services on the Zomato platform may be disrupted
    due to various factors, including app downtime,
    inadequate technology infrastructure to handle high
    traffic volumes, inability to adapt to changes and
    cyber security threats. In order to manage these
    risks, the Company has dedicated teams and defined
    frameworks in place. Regular testing and maintenance
    is also conducted to assess the effectiveness and
    readiness of our app against such risks. The Company
    has also implemented cyber security tools to further
    strengthen its technology infrastructure.

    4. Stakeholder management

    We may not be able to fully manage expectations of
    some of our stakeholders including grievances of
    key stakeholders, such as customers, merchants,
    and delivery partners. Customer preferences are
    dynamic in nature and failure in keeping up with
    these emerging trends can result in loss of trust or
    dissatisfaction which may have a negative impact
    on the Company. To address grievances effectively,
    Zomato has dedicated tools and teams in place. These
    resources track, monitor, and resolve complaints
    across various communication channels including
    real-time chat / call support through the Zomato app.
    For unresolved issues, stakeholders can directly write
    to us through designated email addresses which are
    available on the Zomato website. Additionally, Zomato
    offers an SOS Help Desk service which provides
    immediate assistance to delivery partners in case of
    emergencies.

    5. People management

    Ability to attract, retain top talent and succession
    challenges may limit our ability to achieve operational
    targets. In order to mitigate these risks, Zomato
    has documented a policy on succession planning
    for the Board and critical management positions.
    Zomato has also developed an Equal Opportunity,
    Diversity, and Inclusion policy to promote a culture
    of diversity, equity and inclusion. This policy aims to
    foster, nurture, and sustain a diverse and inclusive
    environment within the organization. As part of these
    efforts, Zomato has introduced various initiatives,
    including equal parental leaves and period leaves,
    among others.

    6. Product innovation

    Lack of product innovation can result in Zomato's
    offerings becoming less relevant compared to
    other market players as customer preferences
    are dynamic in nature and keep on evolving. This
    can lead to a negative impact on the Company. We
    remain committed to enhancing overall stakeholder
    experience with a focus on driving long-term
    engagement through innovation. Zomato continuously
    collects feedback from various stakeholders to
    improve its offerings. Zomato also has a process in
    place to ensure testing is done before any feature /
    product is rolled out to our customers.

    16. Auditors and auditors' reports

    i. Statutory auditor

    M/s. Deloitte Haskins & Sells, Chartered Accountants,
    (FRN: 015125N), are appointed as the Statutory
    Auditors of the Company for a term of 5 (five)
    consecutive years to hold office from the conclusion
    of the 10th AGM till the conclusion of the 15th AGM.

    M/s. Deloitte Haskins & Sells, Chartered Accountants,
    Statutory Auditors have confirmed that:

    a. their appointment is within the limit prescribed
    under the Section 141 of the Act;

    b. they are not disqualified from continuing as
    Statutory Auditors under the Section 141 of the
    Act; and

    c. they hold a valid certificate issued by the peer
    review board of the Institute of Chartered
    Accountants of India.

    The Statutory Auditors have given unmodified opinion
    on the audited financial statements (standalone and
    consolidated) of the Company for the financial year
    ended on March 31, 2023, which forms part of this
    annual report. The Statutory Auditors have not given
    any qualification or reservation or adverse remark or
    disclaimer in its report.

    ii. Secretarial auditor

    M/s. Chandrasekaran Associates, Company
    Secretaries, (FRN: P1988DE002500) were
    appointed as Secretarial Auditor of the Company
    for the financial year ended on March 31, 2023
    as per provisions of Section 204 of the Act and
    Regulation 24A of the SEBI Listing Regulations. The
    secretarial audit report of the Company annexed as
    Annexure - III A issued by the Secretarial Auditor
    does not contain any qualification, reservation,
    observation or adverse remark.

    M/s. Chandrasekaran Associates, Company
    Secretaries, (FRN: P1988DE002500), also acted as
    Secretarial Auditor for Zomato Hyperpure Private
    Limited, (Formerly known as Zomato Internet
    Private Limited), material unlisted subsidiary of the
    Company ("
    ZHPL") for the financial year ended on
    March 31, 2023 as per Section 204 of the Act and
    Regulation 24A of the SEBI Listing Regulations.
    The secretarial audit report of ZHPL annexed as
    Annexure - III B.

    The Company has submitted the secretarial
    compliance report with BSE and NSE in compliance
    of Regulation 24A of the SEBI Listing Regulations
    and the same can be accessed on the website of
    the Company at https://b.zmtcdn.com/investor-
    relations/8bb3f492933cc8841241511e5f324f
    6b_1685618459.pdf

    iii. Internal auditor

    Mr. Deepak Ahluwalia, Chartered Accountant,
    head of Governance, Risk & Compliance of the
    Company is appointed as Internal Auditor of
    the Company. He has been assigned to provide
    governance over internal audit and controls, systems
    and processes within the Company. He is supported
    in discharge of his duties by firms of chartered
    accountants.

    17. Internal financial controls and their
    adequacy

    Internal financial controls are an integral part of the
    risk & governance framework of the Company that
    address financial and operational risks impacting
    the organisation. The internal financial controls have
    been documented, automated wherever possible and
    embedded in the respective business processes.
    Assurance to the Board on the effectiveness of
    internal financial controls is obtained through 3 lines
    of defence which include: a) Management reviews and
    self-assessment; b) Continuous controls monitoring
    by the Governance, Risk and Compliance Function
    and c) Independent design and operational testing
    by the Statutory Auditor. Based on the framework
    of internal financial controls for financial reporting
    and compliance systems established and maintained
    by the Company, work performed by the internal,
    statutory and secretarial auditor and the reviews
    performed by the management and the relevant
    Board committees, including the Audit Committee,
    the Company is of the opinion that the internal
    financial controls were adequate and effective during
    the financial year under review.

    18. Human resources

    As on March 31, 2023, the permanent employees on
    the rolls of the Company were 3,440 (three thousand
    four hundred and forty). The Company's employees
    have always been one of the key stakeholders. We
    are committed to hiring and retaining the best talent.
    We focus on promoting a collaborative, transparent
    and participative organization culture and rewarding
    merit and sustained high performance.

    Disclosures with respect to the remuneration of
    directors and employees as required under Section
    197 of the Act and Rule 5(1) of the Companies
    (Appointment and Remuneration of Managerial
    Personnel) Rules, 2014 is annexed as "
    Annexure - IV"
    to this report.

    In terms of Section 136 of the Act, this Report and
    financial statements of the Company are being
    sent to the shareholders excluding information
    on details of employee remuneration as required
    under provisions of Section 197 of the Act and
    Rule 5(2) & 5(3) of Companies (Appointment and
    Remuneration of Managerial Personnel) Rules, 2014.
    Any shareholder interested in obtaining the copy

    of the aforesaid information, may send an email to
    the Company Secretary and Compliance Officer at
    companysecretary@zomato.com.

    19. Disclosure regarding employee stock
    options plans

    During the financial year under review, the Company
    had formulated Zomato Employee Stock Option Plan
    2022 ("
    ESOP 2022") pursuant to the resolution passed
    by the shareholders on July 25, 2022.

    As on financial year ended on March 31, 2023, the
    Company has four Employee's Stock Option Plans
    namely i) Foodie Bay Employee Stock Option Plan 2014
    ("
    ESOP 2014"), ii) Zomato Employee Stock Option Plan
    2018, iii) Zomato Employee Stock Option Plan 2021
    and iv) Zomato Employee Stock Option Plan 2022.

    In accordance with the terms of the aforesaid
    schemes, options may be granted to employees of the
    Company and subsidiaries which gives them rights
    to receive equity shares of the Company having face
    value of INR 1/- (Indian rupee one) each on vesting.
    The Company confirms that the ESOP Schemes are in
    compliance with the Securities and Exchange Board
    of India (Share Based Employee Benefits and Sweat
    Equity) Regulations, 2021 ("
    SEBI ESOP Regulations").

    Further, details for employee stock options plans of
    the Company also form part of the notes to accounts
    of the financial statements. The details as required
    to be disclosed under Regulation 14 of the SEBI ESOP
    Regulations can be accessed at https://b.zmtcdn.
    com/investor-relations/esopdisclosurefy2023.pdf.

    The Company has obtained certificate(s) from
    Secretarial Auditor confirming that ESOP 2014,
    ESOP 2018, ESOP 2021 and ESOP 2022 have been
    implemented in accordance with the SEBI ESOP
    Regulations. The said certificate(s) will be made
    available for inspection by the members electronically
    during business hours till ensuing AGM of the Company.

    20. Disclosure under the Sexual
    Harassment of Women at Workplace
    (Prevention, Prohibition and Redressal)
    Act, 2013

    The Company has adopted zero tolerance for sexual
    harassment at the workplace and has formulated a
    policy on prevention, prohibition, & redressal of sexual

    harassment ("POSH") and complies with all provisions
    of the Sexual Harassment of Women at Workplace
    (Prevention, Prohibition and Redressal) Act, 2013
    and the rules thereunder. The Company has also
    constituted an Internal Complaints Committee ("
    ICC")
    for timely and impartial resolution to complaints of
    sexual harassment in line with the above provisions.

    The summary of POSH training and initiatives taken
    during the financial year under review is given below:

    • Annual training of all the ICC members;

    • Periodic communication on the POSH
    policy to employees via messaging, emails and
    posters; and

    • Mandatory session on POSH for all new joiners.

    Details of complaints received and resolved during
    the financial year under review by the ICC is given
    below:

    Number of complaints filed during the
    financial year

    4

    Number of complaints disposed of during the
    financial year

    4

    Number of complaints pending as at the end
    of the financial year

    0

    21. Conservation of energy, technology
    absorption, foreign exchange earnings
    and outgo

    The particulars relating to conservation of energy,
    technology absorption, foreign exchange earnings
    and outgo, as required to be disclosed under Section
    134 of Act are as under:

    i. Conservation of energy

    In view of the nature of activities that are being carried
    on by the Company, the provisions of the Companies
    (Accounts) Rules, 2014 concerning conservation of
    energy are not applicable. However, every effort is
    made to ensure that energy efficient equipment is
    used to avoid wastage and conserve energy, as far
    as possible. The Company is committed towards
    conservation of energy and climate action which is
    reaffirmed in its environmental policy which is also
    available on the website of the Company. The Company
    continuously strives to reduce the environmental

    impact of its operations and lower its carbon footprint.
    It focuses on improving energy efficiency and
    improving waste management to reduce the overall
    environment footprint.

    Steps taken to improve energy conservation -

    • Usage of LED lights and LED monitors in its
    Corporate offices;

    • Regular monitoring of temperature inside the
    buildings and controlling the air-conditioning
    systems; and

    • Rationalization of usage of electrical equipment:
    air-conditioning system, office illumination,
    beverage dispensers etc.

    The Company has converted all its electricity
    purchases to 100% renewable by purchasing
    International Renewable Energy Certificates
    equivalent to its total electricity consumption for
    financial year ended on March 31, 2023.

    ii. Technology absorption

    The Company believes in leveraging technology
    to transform every dimension of its business.
    Investments in technology infrastructure is an
    important element of the Company's commitment
    to delivering a seamless customer experience. The
    Company is a technology first organisation leveraging
    artificial intelligence, machine learning and deep
    data science to continuously drive innovations
    on our platform for our community of customers,
    delivery partners and restaurant partners. Our
    products are highly personalised, intuitive, simple
    to use, visually appealing and are designed to
    drive high engagement with our customers.
    The Company enables restaurant partners with
    fully automated order management systems. These
    systems offer dashboards that have features such
    as, order transmission, order processing, menu
    synchronisation, payment reconciliation, content
    promotion, marketing tools and invoice management
    features.

    The Company has automated the process of on
    boarding of delivery partners via Aadhaar based
    verification through Digilocker for enhanced quality
    and impersonation checks. Further, the Company
    has implemented Application Programming Interface

    (API) based checks to validate regulatory licenses
    (wherever possible). For improving logistics for
    end consumers during rains the Company has
    installed automatic weather stations in a few cities

    (Delhi NCR, Bangalore and Chennai) for better rain
    predictability and better visibility to customers on
    the application.

    Sr. No. Particulars

    (i)

    Efforts made for technology absorption

    As mentioned above

    (ii)

    Benefits derived like product improvement, cost reduction, product
    development or import substitution

    As mentioned above

    (iii)

    In case of imported technology (imported during the last three years
    reckoned from the beginning of the financial year)-

    a) Details of technology imported, if any

    NIL

    b) Year of import

    NIL

    c) Whether imported technology fully absorbed

    NIL

    d) If not fully absorbed, areas where absorption of imported technology
    has not taken place, if any

    NIL

    (iv)

    The expenditure incurred on research and development

    NIL

    22. Statutory disclosures

    i. Details in respect of frauds reported by
    auditors

    During the financial year under review, M/s Deloitte
    Haskins & Sells, Statutory Auditors have not reported
    any instances of frauds committed in the Company
    by its officers or employees to the audit committee
    under section 143 of the Act.

    ii. Requirements for maintenance of cost
    records

    During the financial year under review, requirement
    for maintenance of cost records as specified by
    Central Government under Section 148 of the Act is
    not applicable on the Company.

    iii. Annual return

    The annual return of the Company as on the financial
    year ended on March 31, 2023 in terms of Section
    92 and Section 134 of the Act read with rules made
    thereunder is available on the website of the Company
    at www.zomato.com.

    iv. Material changes and commitments, if any

    No material changes and commitments have occurred
    after the closure of the financial year March 31, 2023
    till the date of this report, which affect the financial
    position of the Company.

    v. Details of significant and material orders
    passed by the regulators or courts or
    tribunals impacting the going concern status
    and Company's operations in Future

    No significant and material order has been passed by
    the regulators or courts or tribunals impacting the
    going concern status and Company's operations in
    future.

    vi. Management discussion and analysis

    In terms of the provisions of Regulation 34 of the SEBI
    Listing Regulations, management discussion and
    analysis is set out as a separate section under this
    Annual Report.

    vii. Business Responsibility Report and
    Sustainability Report ("BRSR")

    SEBI, vide its circular dated May 10, 2021, made
    BRSR mandatory for the top 1,000 (one thousand)
    listed companies (by market capitalisation). The
    BRSR maps the sustainability performance of the
    Company against the principles forming part of the
    National Guidelines on Responsible Business Conduct
    (NGRBC). In compliance with Regulation 34 of the SEBI
    Listing Regulations, the Business Responsibility and
    Sustainability Report is annexed as
    Annexure-V.

    viii. Corporate governance report

    The Company has complied with the corporate
    governance requirements under the Act and SEBI
    Listing Regulations. Report on corporate governance
    under the SEBI Listing Regulations is set out as a
    separate section under this Annual Report.

    ix. Transactions with related parties

    During the financial year under review, the Company
    has not entered into any materially significant related
    party transaction. Related party transactions entered
    into were approved by the audit committee and the

    Board, from time to time and are disclosed in the
    notes to accounts of the financial statements which
    forms part of this Annual Report.

    The policy on dealing with related party transactions
    ("
    RPT Policy") formulated by the Board can be
    accessed at https://b.zmtcdn.com/investor-relations/
    ad6fe87b868944e29bb187fd8a22b53e_1684912850.
    pdf

    All transactions with related parties are in accordance
    with the RPT Policy. Further, during the financial
    under review, in terms of Section 188 and Section 134
    of the Act, all contracts/ arrangements/ transactions
    entered into by the Company with its related parties
    were on arm's length basis and non material. Hence,
    disclosure under the prescribed Form AOC-2 in terms
    of Section 134 of the Act is not required.

    x. Deposits

    The Company has not accepted any deposit under
    section 73 of the Act. Accordingly, disclosures related
    to deposits as required to be made under the Act are
    not applicable to the Company.

    xi. Utilisation of proceeds of IPO and preferential issue

    Details of utilisation of proceeds of IPO and preferential issue including deviation or variation, if any for the
    financial year under review, are given herein below:

    Particulars
    of issue

    Shares issued and allotted

    Amount

    raised

    Amount

    utilised

    Deviation(s) or
    variation(s) in the use of
    proceeds of issue, if any

    Allotment
    under IPO

    1,184,210,526 (one hundred eighteen
    crores forty two lakhs ten thousand
    five hundred and twenty six) equity
    shares of face value of INR 1/-
    (Indian rupee one) each by way of
    fresh issue; and 49,342,105 (four
    crores ninety three lakhs forty two
    thousand one hundred and five)
    equity shares of face value of INR
    1/- (Indian rupee one) each by way
    of an offer for sale, at an Offer price
    of INR 76/- (Indian Rupees Seventy
    Six only) per equity share (premium
    of INR 75/- (Indian Rupees Seventy
    five only) per equity share) through
    IPO of the Company.

    90,000

    90,0001

    There were no instances of
    deviation(s) or variation(s) in
    the utilization of proceeds
    of IPO as mentioned in
    the objects of Offer in the
    Prospectus dated July 19,
    2021, in respect of the IPO
    of the Company.

    xii. Particulars of loan and advances,
    guarantees and investments

    Details of loans and advances given,
    investments made or guarantees given or security
    provided as per the provisions of Section 186 of the
    Act and Regulation 34 read with Schedule V of the SEBI
    Listing Regulations are given in the notes forming
    part of the financial statements provided in this
    Annual Report.

    xiii. Downstream investment

    The Company being a foreign owned and controlled
    company has complied with the provisions of the
    Foreign Exchange Management Act, 1999 ("
    FEMA")
    read with the Foreign Exchange Management (Non¬
    debt Instruments) Rules, 2019 ("
    NDI Rules") for the
    downstream investment made in other Indian entities.
    The Company has obtained a certificate, confirming
    compliance with FEMA and the NDI Rules from
    M/s. Deloitte Haskins & Sells, Chartered Accountants,
    (FRN: 015125N), Statutory Auditor of the Company.

    xiv. Details of application made or any
    proceeding pending under the Insolvency
    and Bankruptcy Code, 2016

    During the financial year under review, neither
    any application is made by the Company nor any
    proceeding is pending under the Insolvency and
    Bankruptcy Code, 2016.

    xv. Compliance with Secretarial Standards

    During the financial year under review, the Company
    has complied with the applicable provisions of the
    secretarial standards issued by the Institute of
    Company Secretaries of India.

    xvi. Revision of financial statements and
    Board Report

    There was no revision of financial statements
    and Board Report of the Company during the
    financial year under review.

    xvii. Other disclosures

    During the financial year under review, disclosure
    w.r.t. details of difference between amount of the
    valuation done at the time of one time settlement and
    the valuation done while taking loan from the banks or
    financial institutions along with the reasons thereof,
    is not applicable.

    23. Directors responsibility statement

    In accordance with the provisions of Section 134 of
    the Act, directors to the best of their knowledge and
    belief confirm and state that:

    a) In the preparation of the annual accounts for the
    financial year ended on March 31, 2023, the applicable
    accounting standards have been followed along with
    proper explanation relating to material departures;

    b) The directors have selected such accounting
    policies and applied them consistently and made
    judgments and estimates that are reasonable and
    prudent so as to give a true and fair view of the state of
    affairs of the Company at the end of the financial year
    March 31, 2023 and of the profit of the Company for
    that period;

    c) The directors have taken proper and sufficient
    care for the maintenance of adequate accounting

    records in accordance with the provisions of the
    Act for safeguarding the assets of the Company
    and for preventing and detecting fraud and other
    irregularities;

    d) The directors have prepared the annual accounts
    on a going concern basis;

    e) The directors have laid down internal financial
    controls to be followed by the Company and that such
    internal financial controls are adequate and were
    operating effectively; and

    f) The directors have devised proper systems
    to ensure compliance with the provisions of all
    applicable laws and that such systems were adequate
    and operating effectively.

    Acknowledgments

    The Board would also like to thank all stakeholders
    including but not limited to shareholders, customers,
    delivery partners, restaurant partners and all other
    business associates for their continuous support to
    the Company and their confidence in its management.

    We look forward to their continuous support in
    the future.

    For and on behalf of the Board
    Zomato Limited

    Sd/- Sd/-

    Deepinder Goyal Kaushik Dutta

    Managing Director and Chief Executive Officer Chairman and Independent Director

    DIN:02613583 DIN:03328890

    Date: August 03, 2023 Date: August 03, 2023

    Place: Gurugram Place: Gurugram

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