Market
  • Company Info.

    Canara Bank

    Management Team



    Market Cap.(`) 104666.24 Cr. P/BV 1.02 Book Value (`) 113.02
    52 Week High/Low ( ` ) 120/79 FV/ML 2/1 P/E(X) 5.97
    Book Closure 13/06/2025 EPS (`) 19.34 Div Yield (%) 3.47
    You can view Board of Directors and Key Executives of the company.

    Board of Directors
    Sr.No.NameDesignation
    1 Mr. Vijay SriranganNon Executive Chairman
    2 Mr. K Satyanarayana RajuManaging Director & CEO
    3 Mr. Debashish MukherjeeExecutive Director
    4 Mr. Hardeep Singh AhluwaliaExecutive Director
    5 Mr. S K MajumdarExecutive Director
    6 Mr. Bhavendra KumarExecutive Director
    7 Ms. Abha Singh YaduvanshiShareholder Director
    8 Mr. Bimal Prasad SharmaShareholder Director
    9 Mr. Hemant BuchShareholder Director
    10 Ms. Nalini PadmanabhanPart Time Non Official Director
    11 Mr. Parshant Kumar GoyalGovernment Nominee Director
    12 Mr. Rohit DasGovernment Nominee Director

    Key Executives
    Sr.No.NameDesignation
    1 Mr. Jagdish ChanderGeneral Manager
    2 Mr. Sheikh Mohd WaseemDivisional Manager
    3 Mr. Amit MittalGroup Chief Financial Officer
    4 Mr. Santosh Kumar BarikCo. Secretary & Compl. Officer
    5 Mr. Deepak Kumar JenaAsst. General Manager
    6 Mr. Pushkar SinhaHead - Internal Audit
    7 Mr. Uday Sankar MajumderGroup Chief Risk Officer
    8 Mr. Arun NagappanChief Technology Officer
    9 Mr. M S AdarshChief Information Officer
    10 Mr. Anjaneyulu CherukuriDivisional Manager
    11 Mr. Sheikh Mohd. WaseemDivisional Manager
  • Canara Bank

    Directors Report



    Market Cap.(`) 104666.24 Cr. P/BV 1.02 Book Value (`) 113.02
    52 Week High/Low ( ` ) 120/79 FV/ML 2/1 P/E(X) 5.97
    Book Closure 13/06/2025 EPS (`) 19.34 Div Yield (%) 3.47
    You can view full text of the latest Director's Report for the company.
    Year End :2025-03

    The Board of Directors have pleasure in presenting the 56th Annual Report together with the Balance Sheet as on
    31st March, 2025 and Profit & Loss Account for the financial year ended March 31, 2025.

    A snapshot of Bank’s financial performance is given below:    (' in Crore)

    Particulars

    Mar-24

    Mar-25

    Growth (%)

    Global Business

    2272968

    2530215

    11.32%

    of which - Domestic Business

    2123133

    2339808

    10.21%

    Overseas Business

    149835

    190407

    27.08%

    Global Deposits

    1312366

    1456883

    11.01%

    of which - Domestic Deposits

    1214951

    1331137

    9.56%

    Overseas Deposits

    97415

    125746

    29.08%

    Domestic Deposits

    1214951

    1331137

    9.56%

    Current Account Deposits

    63949

    77841

    21.72%

    Savings Bank Deposits

    328378

    337135

    2.67%

    CASA Deposits

    392327

    414976

    5.77%

    Domestic CASA to Domestic Deposits (%)

    32.29

    31.17

    --

    Global Advances

    960602

    1073332

    11.74%

    of which - Domestic Advances

    908182

    1008671

    11.06%

    Overseas Advances

    52420

    64661

    23.35%

    Total Assets

    1491541

    1682850

    12.82%

    Net Interest Income (NII)

    36566

    37072

    1.38%

    Other Income

    18966

    22453

    18.39%

    of which - Fee Income

    7419

    8866

    19.50%

    Forex Income

    765

    828

    8.24%

    Trading Gains

    1623

    2666

    64.26%

    Recovery from written-off accounts

    5963

    6828

    14.51%

    NII + Other Income

    55532

    59525

    7.19%

    Operating Expenses

    26119

    28134

    7.71%

    Operating Profit

    29413

    31391

    6.72%

    Provisions

    9708

    8764

    (10.48)%

    of which - Provisions for NPAs & Bad debts written off

    9005

    9586

    6.45%

    Profit Before Tax

    19705

    22627

    14.82%

    Provision for Tax

    5151

    5600

    8.74%

    Net Profit

    14554

    17027

    16.99%

    The global business of the Bank increased to '25,30,215
    Crore, up by 11.32% y-o-y, out of which domestic business
    grew by 10.21% y-o-y to '23,39,808 Crore as at March

    2025.    Domestic CASA deposits stood at '4,14,976 Crore
    with Savings Account of '3,37,135 Crore and Current
    Account of '77,841 Crore. Thus, domestic CASA stood at
    31.17% as at March 2025.

    Bank took various steps in respect of monitoring, control
    and maintaining asset quality. The sustained efforts ofthe
    Bank has yielded results on the asset quality front which
    showed a commendable fall in Gross NPA by 129 bps to
    2.94% and Net NPA to 0.70% down by 57 bps. Further the
    provision coverage ratio has improved to 92.70% from
    89.10% in the previous year. The healthy CRAR of 16.33%,
    highlights that the bank is well cushioned for an organic
    growth in the coming quarters. In FY 2024-25, operating
    profit of the Bank stood at '31,391 Crore and net profit
    at '17,027 Crore.

    Dividend

    The Board of Directors of the Bank has recommended a
    dividend of '4 per equity share (i.e., 200%) of face value
    of '2/- each to the Shareholders for the year 2024-25,
    subject to the approval of the Shareholders at the AGM.

    MANAGEMENT DISCUSSION AND ANALYSIS

    GLOBAL ECONOMY

    The global economy has been resilient in 2024, but
    some signs of weakness are appearing against a
    backdrop of slower growth, lingering inflation and an
    uncertain policy environment (OECD Interim Economic
    Outlook, March 2025). The Outlook projects global
    growth slowing to 3.1% in 2025 and 3.0% in 2026, with
    important differences across countries and regions. GDP
    growth in the United States is projected at 2.2% in 2025
    before slowing to 1.6% in 2026. In the euro area, growth
    is projected to be 1.0% in 2025 and 1.2% in 2026. China's
    growth is projected to slow from 4.8% this year to 4.4% in

    2026.    Inflation is projected to be higher than previously
    expected, although still moderating as economic growth
    softens. Services price inflation is still elevated amidst
    tight labour markets and goods price inflation has begun
    picking up in some countries, although from low levels.
    Annual headline inflation in G20 economies is projected
    at 3.8% in 2025 and 3.2% in 2026.

    As per IMF's World Economic Outlook Report (April 2025),
    global growth is projected at 2.8% in 2025 and 3.0%
    in 2026, below the historical (2009-19) average of 3.7
    percent. Global inflation is expected to decline to 4.3% in
    2025 and to 3.6% in 2026, although at a slower pace than
    previously anticipated, and downside risks such as trade
    tensions and volatile financial markets continue to weigh
    on the outlook.

    INDIAN ECONOMY

    The past financial year has been quite eventful on the
    economic front. Amidst a myriad of challenges posed by
    this volatile external environment, the Indian economy
    has exhibited marked resilience, with growth poised
    to recover from the blip witnessed during H1:2024-25.
    Although the weakening of global economic outlook could
    impact overall growth through weaker external demand,
    India's domestic growth engines, viz., consumption and
    investment, are relatively less susceptible to external
    headwinds.

    India also has a low external vulnerability as reflected
    in its modest external debt-GDP ratio of 19 per cent
    and substantial forex reserves (close to 11 months of
    imports cover). India's position as the fastest growing
    major economy, coupled with macroeconomic stability,
    makes it a preferable investment destination in a
    world characterised by growth slowdown and macro
    vulnerabilities.

    The Reserve Bank has been proactively deploying a
    slew of measures, including open market operations
    (OMOs), daily variable rate repo (VRR) auctions, and
    dollar / rupee buy-sell swap auctions, to augment system
    liquidity. These measures, undertaken since mid-January
    2025, have helped to maintain orderly conditions in the
    money market with softening rates.

    Headline CPI inflation declined to a 67-month low of
    3.3 per cent in March 2025, mainly due to the continued
    moderation in food prices. Core inflation (CPI excluding
    food and fuel), however, remained steady at 4.1
    per cent, with gold contributing 22.8 per cent. Recent
    decline in global commodity prices on account of an
    expected slowdown in global growth has eased some
    of the pressures from imported inflation. Prospects for
    the farm sector have been boosted by the forecast of an
    above normal southwest monsoon for 2025, which could
    augment farm incomes and keep food prices under check.

    OUTLOOK FOR 2025-26

    India is projected to remain the fastest-growing large
    economy for 2025 and 2026, reaffirming its dominance
    in the global economic landscape. The country's economy
    is expected to expand by 6.5 per cent in 2026 outpacing
    many of its global counterparts. In contrast, the IMF
    projects global economic growth to be much lower, at
    2.8 percent in 2025 and 3.0 per cent in 2026, highlighting
    India's exceptional outperformance.

    RBI in its MPC announcement on 9th April, 2025, has
    also projected real GDP growth at 
    6.5 per cent for
    2025-26, 
    maintaining the same rate as estimated for
    2024-25, following a strong expansion of 9.2 per cent
    in the preceding year. The quarterly projections stand at
    6.5 per cent in Q1, 6.7 per cent in Q2, 6.6 per cent in Q3,
    and 6.3 per cent in Q4. This marks a downward revision
    of 20 basis points from the February estimate, reflecting
    heightened global volatility. Agriculture remains on a
    positive footing, supported by healthy reservoir levels
    and robust crop production, which is expected to sustain
    rural demand. Manufacturing is showing early signs
    of revival amid improved business sentiment, and the
    services sector continues to demonstrate resilience.

    Meanwhile, the RBI also cut the repo rate for the second
    consecutive time by 25 bps to 6 per cent, changing the
    stance from 'neutral' to 'accommodative' and the rate
    cutting cycle is likely to continue, with a 25bps cut each
    in June & August in this FY. Following RBI's repo rate
    cut, bank credit growth is expected to rise, potentially
    reaching 11-13% this fiscal year, compared to 11-11.5%
    in the previous fiscal. However, repo rate cut us expected
    to lead to lower fixed deposit rates, as banks adjust their
    rates to align with the lower cost of borrowing.

    Inflation estimate was also cut from 4.2% to 4% which
    is outcome of softening in food prices, correction in
    inflation expectation as well as decline in crude oil
    prices simultaneously ended FY2025 with the highest
    open market operation in four years, underscoring its
    active role in managing liquidity. The Indian banking
    system had a liquidity surplus of '89,400 Crore. at the
    end of March 2025, compared to the deficit of '3.3 lakh
    Crore in January, 2025. Further, RBI has announced OMO
    (Open Market Operation) purchase auction of Govt. of
    India Securities, with a total value of '1.25 Crore. in four
    phases between May 6 and May 19, 2025.

    As of April 4, 2025, India's foreign exchange reserves
    stood at USD 676.3 billion, offering an import cover of
    nearly 11 months and reflecting the strength of the
    external sector.

    Our Bank will continue to focus on enhancing the
    low-cost deposits base by providing innovative and
    customized products and best-in-class customer services
    to all our customers. On the advances front, Bank
    focuses on a proper mix of retail, agriculture, MSME and
    corporate credit, with a view to achieve greater growth
    in business along with profitability. Strategic focus will
    also be on strengthening risk management framework
    with focus on compliance & proper implementation of
    systems and procedures.

    The Bank takes adequate efforts for NPA management
    with ardent credit monitoring, containing fresh slippages
    and strengthening recovery efforts. The Bank will
    continue to strive for process and product improvements
    in view of evolving customers' and industry requirements.
    The Bank envisions to be the "Best Bank to Bank with" in
    the Banking sector, both in terms of optimum business
    growth and excellent customer service by leveraging
    technology and creating value for all stakeholders
    through inclusive growth.

    CANARA BANK IN 2024-25

    The Bank has growth of 16.99% y-o-y in net profit to
    '17,027 Crore in FY 2024-25 with operating profit
    growing by 6.72% y-o-y to '31,391 Crore. Net Interest
    Margin (NIM) of the Bank decline by 25 bps at 2.80% in
    March 2025 from 3.05% in March 2024. Return on Assets
    (RoA) of the Bank improved by 8 bps to 1.09% in March
    2025 from 1.01% in March 2024.

    During the Financial Year 2024-25, Bank has raised
    capital via Basel III compliant Additional Tier 1 Bond and
    Tier 2 Bond amounting to '3,000 Crore at a coupon of
    8.27% and '4,000 Crore at a coupon of 7.46% respectively.
    The Government of India shareholding in the Bank is
    62.93% as on 31.03.2025. In FY 2024-25, Bank has raised
    infrastructure Bonds for '10,000 Crore at a rate of 7.40%

    BUSINESS PERFORMANCE

    During FY 2024-25, the global business of the Bank stood
    at '25,30,215 Crore with a growth of 11.32% y-o-y from
    '22,72,968 Crore, with global deposits at '14,56,883
    Crore with a growth of 11.01% y-o-y and global advances
    at '10,73,332 Crore with a growth rate of 11.74%.

    A snapshot of business growth in FY 2024-25

    (' in Crore’

    Particulars

    Mar-24

    Mar-25

    Growth

    (%) y-o-y

    Global Deposits

    1312366

    1456883

    11.01

    of which-
    Domestic Deposits

    1214951

    1331137

    9.56

    Overseas Deposits

    97415

    125746

    29.08

    Domestic Deposits

    1214951

    1331137

    9.56

    Current Account
    Deposits

    63949

    77841

    21.72

    Savings Bank
    Deposits

    328378

    337135

    2.67

    CASA Deposits

    392327

    414976

    5.77

    Domestic CASA to
    Domestic Deposits
    (%)

    32.29

    31.17

    --

    Global Advances

    960602

    1073332

    11.74

    of which-
    Domestic
    Advances

    908182

    1008671

    11.06

    Overseas Advances

    52420

    64661

    23.35

    Total Assets

    1491541

    1682850

    12.82

    Deposits

    Total Deposits grew by 11.01% y-o-y from '13,12,366
    Crore as on March 2024 to '14,56,883 Crore as on
    March 2025. Domestic CASA deposits of the Bank are
    at '4,14,976 Crore as on March 2025 with Savings
    deposits at '3,37,135 Crore and Current deposits at
    '77,841 Crore. The Bank's domestic CASA deposits
    share to domestic deposits stood at 31.17%. Total
    deposit clientele of the Bank stood at 11.17 Crore as at
    31st March 2025.

    Advances

    The Bank expanded its asset base in a well-diversified
    manner encompassing sectors such as Agriculture and
    Micro, Small and Medium Enterprises (MSMEs) as well
    as keeping a focus on retail assets, including Housing,
    Education, and Vehicle loans.

    Advances (Gross) of the Bank reached '10,73,332 Crore
    as at March 2025. The RAM (Retail, Agriculture & allied
    activities, MSME) portfolio grew by 13.23% y-o-y to
    '6,10,127 Crore as at March 2025 with retail advances
    recording a growth of 42.80% y-o-y to '2,23,366 Crore,
    credit to Agriculture & allied activities recording a
    growth of (2.50)% y-o-y to '2,46,888 Crore and credit
    to MSMEs grew by 8.23% to '1,39,857 Crore. Within
    RAM portfolio, Bank's gold loan portfolio increased
    to '1,81,351.26 Crore with a y-o-y growth of 19.60%.
    During the year, digital documentation (eSign &
    e-Stamping) has been enabled for Gold loans in tie-up
    with National E-Governance Services Limited (NeSL)
    and total 10,77,987 Gold loan documents have been
    digitally signed in FY 2024-25.

    The number of borrowal clientele stood at 1.17 Crore
    as at March 2025. Total business of the Bank increased
    to '25,30,215 Crore for the year ended March 2025.

    FINANCIAL PERFORMANCE

    Operating profit of the Bank stood at '31,391 Crore
    for FY 2024-25. Bank reported a Net Profit of '17,027
    Crore for FY 2024-25. Net Interest income of the Bank
    stood at '37,072 Crore. NIM stood at 2.80% and Yield
    on Advances at 8.83%.

    Key Financial Ratios (%)

    Mar-24

    Mar-25

    Cost of Funds

    5.00

    5.28

    Yield on Funds

    7.54

    7.65

    Cost of Deposits

    5.50

    5.74

    Yield on Advances

    8.71

    8.83

    Net Interest Margin (NIM)

    3.05

    2.80

    Return on Assets (RoA)

    1.01

    1.09

    Return on Equity (RoE)

    22.06

    21.28

    Cost to Income Ratio

    47.03

    47.27

    Income and Expenditure Analysis:

    Total income of the Bank stood at '1,42,208 Crore for
    the FY 2024-25, comprising '87,789 Crore interest from
    advances, '24,596 Crore interest from investments,
    '22,453 Crore from non-interest income and '7,370 Crore
    from other interest income.

    Operating performance of the Bank    (' in Crore)

    Particulars

    Mar-24

    Mar-25

    Interest Earned

    108688

    119755

    Interest Expended

    72122

    82683

    Net Interest Income (NII)

    36566

    37072

    Other Income

    18966

    22453

    of which - Fee Income

    7419

    8866

    Forex Income

    765

    828

    Trading Gains

    1623

    2666

    Recovery from Written Off
    Account

    5963

    8534

    Operating Income
    (NII + Other Income)

    55532

    59525

    Operating Expenses

    26119

    28134

    Employee Expenses

    16434

    17856

    Other Operating Expenses

    9686

    10278

    Operating Profit

    29413

    31391

    Provisions

    9708

    8764

    of which - Provisions for
    NPAs & Bad debts
    written off

    9005

    9586

    Provision for Standard
    Advances

    231

    336

    Provision for Non
    -Performing Investment

    911

    (1091)

    Other Provisions

    (439)

    (68)

    Profit Before Tax

    19705

    22627

    Provision for Tax

    5151

    5600

    Net Profit

    14554

    17027

    In line with the thrust areas for the Bank, non-interest
    income (Excl. Trading profit) is at '19,787 Crore. Apart from
    trading profit, other major sources of non-interest income,
    like, service charges ('3,561 Crore), commission and
    exchange ('1,699 Crore), recovery from written off accounts
    ('8,534 Crore) and Profit from exchange transaction
    ('828 Crore) contributed to the non-interest income of the
    Bank. The share of non-interest income to total income
    stood at 15.78%.

    Total expenditure of the Bank stood at '1,10,818 Crore in
    FY 2024-25. Interest expenses of the Bank is at '82,683
    Crore. Operating expenses is at '28,134 Crore, comprising
    staff cost of '17,856 Crore and other operating expenses of
    '10,278 Crore.

    The net interest income, the difference between interest
    paid and interest earned by the Bank stood at '37,072 Crore.
    Capital and Reserves:

    Net worth of the Bank, as at March 2025 stood at '88,241
    Crore. While the total paid-up capital of the Bank stood
    at '1,814.13 Crore, the reserves and surplus stood at
    '91,636 Crore (excl. Revaluation Reserve and FCTR).

    Composition of Capital
    (' in Crore)

    March 2024
    Basel III

    March 2025
    Basel III

    Risk Weighted Asset

    669257

    740322

    CET I

    77529

    89040

    CET I (%)

    11.58

    12.03

    AT I

    15839

    17339

    AT I (%)

    2.37

    2.34

    Tier I Capital

    93368

    106379

    CRAR (%) (Tier I)

    13.95

    14.37

    Tier II Capital

    15599

    14536

    CRAR (%) (Tier II)

    2.33

    1.96

    Total Capital

    108967

    120915

    CRAR (%)

    16.28

    16.33

    Capital Adequacy Ratio, under Basel III was 16.33% as
    at March 2025 against the regulatory requirement of
    11.50%, including capital conservation buffer of 2.50%.
    Within the capital adequacy ratio, CET I ratio was at
    12.03% and Tier I capital ratio was at 14.37%.

    During the Financial Year 2024-25, Bank has raised capital
    via Basel III compliant additional Tier 1 Bond amounting
    to '3,000 Crore and Tier II amounting to '4,000 Crore.
    Government of India shareholding in the Bank is 62.93%
    as on 31.03.2025.

    RETAIL LENDING OPERATIONS

    For the FY 2024-25, Retail Lending as one of the thrust
    areas of the Bank had shown a considerable growth of
    42.80% compared to FY 2023-24. The Core Retail Portfolio
    of the Bank increased to '2,23,366 Crore as on March
    31, 2025 with Housing Loans at '1,06,167 Crore and
    '20,637 Crore under Vehicle Loans. The share of Retail
    Loans stood at 22.14% as of March 31, 2025 of Domestic
    Advances ('10,08,671 Crore). The initiatives taken in the
    hassle free credit delivery of Retail Portfolio resulted in
    the growth of 42.80% over the previous year.

    (' in Crore)

    Retail Segments

    As at March

    2024

    (Audited)

    2025

    (Audited)

    1. Housing

    93482

    106167

    2. Vehicle

    17251

    20637

    3. Other Personal

    29954

    79139

    4. Education

    15726

    17423

    Core Retail Loans
    (1+2+3+4)

    156414

    223285

    HOUSING LOAN

    The Bank's Housing Loan Portfolio increased to '1,06,167
    Crore as at March 2025. The Bank has financed around
    6.03 lakh home loans as at March 2025. During

    FY 2024-25, the Bank has disbursed housing loans
    worth '24,833 Crore and sanctioned 74630 number of
    accounts amounting to '28,178 Crore. Overall growth
    in housing loan portfolio is '12,685 Crore, growth of
    13.57% compared to FY 2023-24.

    Housing Loans on Direct Assignment basis through
    Co-Lending Model-II under tie-up arrangements with
    M/s Indiabulls Housing Finance Limited & M/s IIFL Home
    Finance Limited is introduced.

    For implementation of Government Directives, an exclusive
    housing loan product to the targeted segments for catering
    the housing loan applications under PMAY-U (2.0) Scheme
    under Retail Segment - "Pradhan Mantri Awas Yojana -
    Urban 2.0 (PMAY-U 2.0)" is introduced to augment fresh
    Housing Loan business under Retail Portfolio.

    VEHICLE LOAN

    The Bank's vehicle loan portfolio increased to '20,637
    Crore as at March 2025. The Bank has financed around
    '3.61 lakh vehicles as at March 2025. During FY 2024-25,
    the Bank has disbursed Vehicle loans worth '9,282 Crore
    and sanctioned 95059 number of accounts amounting
    to '9,565 Crore. Overall growth in vehicle loan portfolio is
    ' 3,386 Crore, growth of 19.63% compared to FY 2023-24.

    Tie-up arrangement with Corporate Vehicle Direct Selling
    Agents (CVDSA) is introduced to route Canara Vehicle
    (4-Wheeler-all variants) loan leads / business in Metro /
    Urban Centres to our Bank. M/s. Giranar Software Private
    Limited (GSPL) (Business Name: CarDekho) is empanelled
    under the tie-up arrangement as Corporate Direct Selling
    Agent (C-VDSA) to route Canara Vehicle (4-Wheeler) loan
    leads / business.

    EDUCATION LOAN

    Over the years, the Bank has assisted substantial number
    of promising students to pursue higher education in
    India and abroad. The Bank's education loan portfolio
    increased to '17,423 Crore as at March 2025. The Bank
    has financed around 3.70 lakh students as at March 2025.
    During FY 2024-25, the Bank has disbursed education
    loans worth '4,338 Crore and sanctioned 52847 number
    of accounts amounting to '5,731 Crore through online
    Vidya Lakshmi portal.

    Among all Nationalized Banks, our Bank is in the forefront
    in extending education loans. Further, considering
    the huge thrust on skill development in recent years,
    "IBA Skill Loan Scheme" has been implemented to
    support skill development initiatives of Department of
    Financial Services (DFS).

    A New Education Loan Product - "Pradhan Mantri
    Vidyalaxmi (PM-Vidyalaxmi) Scheme" has been
    introduced- for pursuing higher education in India in
    selected top 860 Quality Higher Educational Institutions
    (OHEIs) identified by MOE.

    Our bank has integrated Jan Samarth (National) portal
    with our loan origination system as a part of DFS
    initiative for sourcing the credit subsidy linked education
    loan applications under Central Sector Interest Subsidy
    Scheme (CSIS).

    OTHER PERSONAL LOANS

    The Bank's Other Personal Loan Portfolio (Including
    Retail Swarna Loan) increased to '79,139 Crore as
    at March 2025. The Bank has financed around 36.98
    lakh other personal loans as at March 2025. During
    FY 2024-25, the Bank has disbursed other personal loans
    worth '59,002 Crore and sanctioned 32.21 lakh number
    of accounts amounting to '59,124 Crore. Overall growth
    in this portfolio is '49,185 Crore, growth of 164.20%
    compared to FY 2023-24.

    Bank has introduced three new Retail Digital products
    i.e. Canara Ready Cash, Canara My Money and Canara
    Heal and to enhance the customer's digital experience
    and lower Turn Around Time Bank has migrated Canara
    Budget & Canara Pension Loans to the Digital Lending
    Platform (DLP).

    Further, to augment fresh retail business under PM Surya
    Ghar Muft Bijli Yojana, a Government of India initiative
    a new rooftop solar schemes was introduced for
    installation of On-Grid Residential Rooftop Solar System
    under Retail Segment.

    Canara Rooftop Solar (CRTS) - PM Surya Ghar Yojana
    (PMSGY) (Loan quantum: Maximum upto '6.00 lakh
    including subsidy).

    PRIORITY SECTOR ADVANCES

    The Bank continues to accord importance to varied goals
    under national priorities, including agriculture, micro,
    small and medium enterprises, education, housing, social
    infrastructure, renewable energy, micro credit, credit to
    weaker sections and specified minority communities.

    Priority Sector Advances of the Bank as at March 2025
    reached '4,22,761 Crore and achieved 42.35% to Adjusted
    Net Bank Credit (ANBC) against 40% mandated norm.

    Agriculture priority advances of the Bank as at March 2025
    reached '2,39,977 Crore and achieved 20.05% to Adjusted
    Net Bank Credit (ANBC) against 18% mandated norm.

    Priority Sector Advances data:

    (Amount ' in Crore)

    Priority Sector Advances

    As at March

    2024

    2025

    Total Priority Sector

    423563

    422761

    Agriculture (Priority)

    249688

    239977

    ^ Bank's advances under agriculture portfolio
    decreased by 2.50% to '2,46,888 Crore on Y-O-Y
    basis, covering over 1.11 Crore farmers.

    ^ During FY 2024-25, the Bank's Agriculture Credit
    Disbursal is '2,42,764 Crore.

    ^ Advances to Small & Marginal Farmers achieved
    13.47% to ANBC as against the mandatory Target of
    10.00% (Net of PSLC-SF / MF sale) as at March 2025.

    ^ During the year 2024-25 Bank has issued 24.87 Lakh
    Kisan Credit Cards (KCCs), amounting to '37,664
    Crore.

    ^ The credit outstanding under KCCs reached '49,606
    Crore as at March 2025.

    ^ Advances to Micro Enterprises stood at '79,764
    Crore achieving 
    9.73% to ANBC as against the
    mandatory Target of 7.5%.

    ^ Bank has earned '1,546.60 Crore fee based income
    by way of selling PSLCs (under SF / MF) to the tune
    of '75,700 Crore during FY 2024-25 till March 2025.

    ^ The Bank actively participated in variousGovernment
    Sponsored Schemes, such as, Prime Minister's
    Employment Generation Programme (PMEGP),
    National Rural Livelihood Mission (NRLM), National
    Urban Livelihood Mission (NULM), Differential Rate
    of Interest (DRI) Scheme, Stand Up India, Pradhan
    Mantri Mudra Yojana (PMMY).

    ^ As at March 2025, the outstanding advances under
    the following Government Schemes aggregated
    to '61,156 Crore, involving around 24.43 Lakh
    beneficiaries.

    Performance under various Government Sponsored

    Schemes:

    (Accounts in actuals & Amount in Crore)

    Scheme

    Mar-25

    Accounts

    Amount

    Prime Minister
    Employment Generation
    Programme (PMEGP)

    77652

    3571

    Deendayal Antyodaya
    Yojana - National Rural
    Livelihoods Mission
    (DAY - NRLM)

    377244

    21110

    Deendayal Antyodaya
    Yojana - National Urban
    Livelihoods Mission
    (DAY - NULM)

    11527

    456

    Differential Rate of Interest

    68643

    55

    Stand Up India

    5251

    975

    Pradhan Mantri Mudra
    Yojana (PMMY)

    1903468

    34989

    Total

    2443785

    61156

    ^ In support of the underprivileged sections of the
    society, the Bank's Advances to SCs / STs beneficiaries
    amounted to '22,179 Crore as at March 2025,
    covering 10.49 Lakh borrowers.

    ^ The advances to SCs / STs comprised 5.24% of total
    priority sector advances.

    ^ Advances to weaker sections reached '2,33,811
    Crore, constituting 19.29% to ANBC against
    mandated norm of 12.00%.

    Performance of Bank under ATMANIRBHAR BHARAT

    ABHIYAN Schemes:

    Sector Name

    Mar-25

    Accounts

    Amount

    Agriculture Infrastructure
    Fund (AIF)

    1851

    3531

    PM Formalization of
    Micro Food Processing
    Enterprises (PM-FME)

    3942

    314

    Total

    5793

    3845

    Various components of advances to Weaker Sections
    as at March 2025:

    Sector Name

    Outstanding

    Accounts

    Amount

    Small & Marginal Farmers,
    Landless Labourers,

    Tenant Farmers and Share
    Croppers

    10426174

    186055

    SC / ST Beneficiaries

    1049425

    22179

    DRI Loan

    68643

    55

    Self Help Group

    388771

    21566

    Joint Liability Group

    75893

    1699

    As at March 2025, advances to specified minority
    communities 
    aggregated to '63,330 Crore, accounting
    for 14.98% of the actual priority sector advances.

    MICRO, SMALL & MEDIUM ENTERPRISES
    (MSMEs)

    ^ PM SVANidhi - This scheme has been introduced
    during July 2020 for all street vendors engaged in
    vending in urban areas as on or before 24.03.2020
    as per identification criteria stipulated in scheme
    guidelines of MoHUA. Small Industries Development
    Bank of India (SIDBI) is the implementation partner
    of the MoHUA. Under PM SVANidhi, the Bank
    sanctioned 697938 accounts amounting to '1,123
    Crore, since inception till 31.03.2025. Outstanding
    under the PMSVANidhi as on 31.03.2025 is '255 cr.

    ^ Under Pradhan Mantri Mudra Yojana (PMMY), the
    Bank has disbursed an amount of '22,755 Crore
    against the Disbursement target of '21,300 Crore
    during FY 2024-25. Sanctions and disbursals under
    different categories of Mudra Yojana are as under:

    Category

    FY 2024-25 (in Crore)

    No. of
    Accounts

    Sanction

    Amount

    Disburs

    ement

    Amount

    Cumulative
    Outsta¬
    nding
    Amount
    as on

    31.03.2025

    Shishu

    (<50,000)

    229873

    767

    760

    1531

    Kishore
    (Above
    50,000 -
    5 Lakhs)

    346580

    8730

    8690

    15726

    Tarun
    (Above 5
    Lakh to 10
    Lakhs)

    152475

    13186

    13160

    17630

    Tarun Plus
    (Above 10
    lakhs to 20
    Lakhs)

    833

    145

    145

    102

    Total

    729761

    22828

    22755

    34989

    Major Highlights:

    Under Stand Up India scheme, Bank has sanctioned
    18281 accounts under Women category of
    Stand of India scheme since inception till 31.03.2025
    and has achieved 199% against the allotted target
    of 9208. Further, Bank Sanctioned 7260 accounts
    under SC / ST category against sanction target of
    9208 since inception till 31.03.2025 i.e. 79%
    achievement under SC / ST category as on 31.03.2025
    as against 74% achievement under SC / ST category as
    on 31.03.2024.

    Bank including sponsored RRBs has achieved '35,497 Crore,
    (101%) against the mandatory disbursement target of
    '35,000 Crore under PMMY.

    During FY 2024-25, under PMEGP the Bank sanctioned
    8730 proposal amounting to '1,030 Crore, with Total
    Margin Money claimed stood at '186 Crore, as against
    sanction of 15049 accounts, sanction amount of '1,722
    Crore and Margin Money claim of '538 Crore during
    FY 2023-24.

    DIGITAL BANKING &

    ALTERNATE DELIVERY CHANNELS

    DIGITAL BANKING & ALTERNATE DELIVERY CHANNELS:

    Total number of ATM's and Cash Recyclers as on

    31.03.2025    is 8,824 and 2,320 respectively. Average
    overall uptime of our ATMs & Cash Recyclers during Q4,
    FY 2024-25 stood at 90.92%.

    The Bank's Debit Card base has increased to 599.79 lakhs
    as on March 2025 from 573.85 lakhs as on March 2024
    with Y-o-Y growth of 4.52%.

    Mobile Banking Registration has reached 275.48 lakhs
    as on 31.03.2025, there by achieving the Y-o-Y growth of
    24.62%, from 221.05 lakhs as on 31.03.2024.

    Internet Banking (Retail & Corporate) Registration has
    reached 270.37 lakhs as on 31.03.2025 from 266.47 lakhs
    as on 31.03.2024, registering Y-o-Y growth of 1.46%.

    UPI registration has reached 338.83 lakhs as on

    31.03.2025    from 280.17 lakhs as at 31.03.2024, there by
    registering the Y-o-Y growth of 20.94%.

    Total cumulative on-boarding under all Merchant
    channels has reached to 38.07 lakhs as on 31.03.2025
    and total cumulative PoS terminal deployment is at 0.75
    lakhs as on 31.03.2025.

    435 APIs made live in new API gateway (APIGEE) and 154
    clients are live.

    Our Bank is among the selected banks showcasing our
    CBDC app to Indian / foreign delegates during multiple
    global events conducted by RBI.

    Awards:

    Our Bank has been ranked Number ONE under Digital
    Payment Transactions and Merchant Acquisition by
    MEITY for the third consecutive year (FY 2021-22,
    FY 2022-23 & FY 2023-24).

    Our Bank has received Silver Award for ‘API Banking’
    under BFSI Category at Skoch Award ceremony on
    30th November 2024 at New Delhi.

    Our Bank has received Finnoviti Award for ‘CANARA
    Digital Rupee’ 
    on 19th June 2024.

    Major functionalities introduced in Debit cards:

    >    Introduction of Rupay Women Platinum (Angel)
    Cards variants under Rupay.

    >    Eight-digit BIN for Debit card has been
    implemented in our Bank with all card networks.

    >    Introduction of new procedure for the
    management of Undelivered Debit Cards in
    branches.

    >    E-mandates for recurring transactions through
    debit card is completed with NPCI and Bill desk
    on 24.10.2024.

    >    Launching of Canara MasterCard World Crest
    and Canara MasterCard World Crest Plus.

    Compliance of RBI guidelines for Cards during
    FY 2024-25:

    Customers are intimated about renewal of debit cards
    through SMS. If there is any change in address, customers
    can contact the branch for address updation. In case
    customer do not want to renew the card, they can block
    the card permanently either through mobile banking or
    internet banking.

    Security measures taken for Card transaction security for
    avoiding online frauds:

    >    To enhance the security of debit card transactions
    and to protect the cardholders against misuse
    of their personal information our bank has
    complied with the Payment Card Industry Data
    Security Standard (PCI DSS) procedures.

    >    As per RBI guideline, Enhancing Security of
    Card transactions for Debit Card enabling and
    disabling card for online and international
    transactions is enabled in all channels like
    Internet Banking, Mobile Banking, ATM, EMAIL
    and branch channel. EFRM rules for mitigation
    of online frauds have been modified as per
    industry best practice.

    Security features to arrest ATM frauds & Compliance of
    RBI guidelines::

    >    Safety measures mandated by RBI (i.e. Terminal
    Security Solution, Anti-skimming Devices,
    EMV compliance) have been successfully
    implemented in all our operational ATM's within
    the timelines.

    >    Implementation of Transport Layer Security
    (TLS) to mitigate risk arising from Man in The
    Middle attack in ATM ecosystem is completed in
    ATMs & Cash Recyclers.

    >    LAN / Power Cable connections are concealed
    and not accessible to public to avoid Cyber¬
    attack on ATMs.

    >    Cassette swap for Cash replenishment is under
    implementation in ATMs & Cash Recyclers.

    >    All ATMs are migrated for centralized
    reconciliation.

    >    Implemented Card-less Cash Withdrawal and
    OTP for cash withdrawal above '10,000.

    >    Bank has taken several measures to comply with
    the directives of RBI on Monitoring of availability
    of cash in ATMs and ensuring availability of cash
    at all times to avoid penalty.

    Major features added in Internet Banking in FY 2024-25:

    >    Digital Lending Platform: Digital Lending
    Platform is successfully integrated in Net
    Banking page.

    >    Integration of Canara Heal, Merchant OR
    and Sales force (Lead generation) in internet
    banking.

    >    Chat Bot Integration: Chatbot option is
    implemented in Login page.

    >    Aadhaar Data Vault: Facility to fetch and store
    Aadhaar details through Aadhaar Data vault is
    implemented.

    >    Internet Banking facility for Gift city IBU
    customers: 
    Financial Rights for IBU Net Banking
    customers introduced.

    >    Account product portability has been enabled in
    Internet Banking.

    >    Beneficiary name look up facility for NEFT /
    RTGS / IMPS has been enabled in Internet Banking.

    >    Public Key infrastructure integration in internet
    banking for high value transactions.

    >    CVV validation has been introduced for Debit
    Card / Credit Card PIN reset through Internet
    Banking as an additional security measure.

    >    I-SIP, a paperless and secure method of setting
    up an online SIP in Mutual Fund schemes in
    internet banking platform.

    >    Display of Customer Relationship Manager
    detail in internet banking for selected HNI
    customers.

    >    MT 940 pass sheet (Forex Transactions) is
    successfully integrated in Net Banking page.

    >    Enabling AePS is successfully integrated in Net
    Banking page.

    >    Train Ticket Booking: Customers can enjoy the
    facilities of seat booking, enquiry, PNR status,
    cancelling ticket, change in boarding Point,
    booking history and File TDR of unavailed
    booked in Train Tickets option of Canara ai1
    Mobile Banking application.

    >    Mobile Banking Facility for Minor (10-18 yrs)
    customer: 
    Mobile banking facility for individual
    Minor customers enabled with limited access.

    >    Scratch Cards: Customers can collect points/
    coupons through scratch cards on performing
    IMPS, NEFT, RTGS and Intra Bank transactions.
    These coupons can be redeemed in relevant
    applications while the points can be accumulated
    to avail offers available in Stores and Offers tab
    of the application.

    >    Target based financial planning (Options to set
    Goal / targets): 
    Personal Finance Management
    for tracking of expenditure pattern.

    >    Average Monthly Balance: Customer can now
    view and maintain Average Balances based on
    the information provided in this implementation
    thus saving service charge expenses.

    >    New Green Term Deposit made available in
    Canara ai1.

    >    Sweep-in & Sweep-out: Customers can view
    the sweep-in and Sweep-out balance details in
    Mobile Banking application.

    >    ChatBot: Customers can make enquiries such as
    account balance, EMI calculator, Loan Interest
    Rated etc from Pre-login page of the application.

    >    FX4U beneficiary: Customers can modify their
    FX4U Beneficiary details.

    >    Implementation of warning alert / Pop-up
    message at the time of first transaction for
    newly added beneficiary.

    >    Beneficiary Account Name Lookup: Verifying
    beneficiaries' name while adding beneficiary to
    ensure that funds are remitted to the intended
    recipient.

    >    Restriction on International Cash Withdrawal:

    Preventing any modification in International
    Cash withdrawal through Mobile Banking in
    case passport details of the customer are not
    maintained in CBS.

    Major features added in UPI in FY 2024-25:

    >    UPI Tap & Pay: Users can make payment by
    tapping the UPI app installed device on the
    beneficiary's smart OR / sound-box / UPI Tag /
    mobile device.

    >    Credit Line on UPI (Issuer): Users can on-board
    Pre-approved credit line accounts (Canara
    Heal) to UPI to perform Merchant transactions
    (Hospitals) in other UPI apps.

    >    UI / UX Enhancements for UPI Scan & Pay in
    Post login screen on Canara ai1 app-Providing an
    option to enter the mobile number on UPI Scan
    and pay screen to perform UPI transactions.

    >    Enabling credit to PPF / SSY Accounts through
    UPI: 
    Providing an option to pay PPF / SSY
    subscription payments through UPI channel.

    >    Pan validation for UPI Global transactions: Pan

    availability check for UPI Global transactions.

    >    Block / Un-block RuPay CC on UPI: Enabling
    Block / Un-block feature of RuPay CC for UPI
    users through Canara ail app / SAS BHIM OR
    portal / SMS.

    Major features added in CBDC Application in FY 2024-25:

    >    Programable CBDC (PCBDC) can be
    programmed by tying the money to undertake a
    specific end use.

    >    Integration of Payment Gateway in CBDC app
    and also changes in Password Policy of CBDC.

    >    PM Vidyalaxmi App: Android and iOS production
    builds have been made live and the disbursement
    to 74 eligible students who are having CBDC
    wallet was completed as on 26.03.2025.

    >    Financial assistance to beneficiaries under
    Subhadra Yojana of Odisha State Government
    disbursed through our CBDC app.

    >    Canara Ready Cash: Pre-Approved Personal Loan
    product up to '10.00 Lakh to existing customers
    (Canara SB Premium Payroll Customers) of our
    Bank through Straight-through-Processing (STP)
    Mode under Digital Lending Platform.

    >    Canara My Money: Loan up to '10.00 Lakhs
    through Straight-through-Processing (STP) Mode
    under Digital Lending Platform against the
    online deposits opened through internet /
    mobile banking.

    >    Gold Loan (Retail & Agriculture) successfully live
    on Digital Lending Platform on 17.09.2024.

    >    Canara Heal: A special scheme for funding
    the shortfall of hospital expenditure while
    settling the claims of self and / or dependents
    through TPAs by way of Straight-through-
    Processing (STP).

    >    Staff Loan: DPN and OD Loan for our staff.

    >    Pre-Approved business loan: Business loan to
    existing customers of our bank based on their
    transactions.

    >    E-Mudra: Financing of loans up to '10 lakhs
    under PMMY through DLP.

    >    E-Udyam: Financing for TL / WC limit up to '25
    lakhs under Digi Credit loan facility as directed
    by DFS.

    >    OD Against Deposits: Overdraft facility against
    own term deposits for Retail, Agricultural
    & MSME purpose through DLP has been
    implemented.

    >    KCC above '2 lakhs: Disbursement of KCC loan
    above '2 Lakh through DLP has been implemented.

    >    KCC Review & Renewal: Renewal & Review of
    KCC loans through DLP.

    Major features added in ATMs in FY 2024-25:

    >    Aadhaar Data vault feature has been successfully
    implemented in all ATMs and Cash Recyclers.

    >    ICD functionality in Pilot Hyosung Machines:

    service enables cardholders to use NFS
    networked Cash Recyclers / Cash Deposit
    Machines of participating member banks for
    depositing cash in their own account or third
    party account. Bank has implemented the
    subject ICD functionality in 3 pilot Hyosung
    Cash Recyclers.

    >    Disabling PowerShell in ATMs: Disabling
    PowerShell in Bank ATMs leads to enhanced
    security.

    >    Masking of card number in Cash Recyclers for
    deposit transactions.

    >    Whenever an ATM / Cash Recycler goes down
    or non-functional, a SMS is triggered to the
    concerned branch head, RO head and CO head
    for timely action.

    >    Mobile number and e-mail validation through
    OTP has been introduced in the account opening
    kiosk to enhance security and accuracy.

    >    New API Key generation used for biometric
    authentication of staff validation has been
    enabled for secure login in the account
    opening Kiosk.

    Major features added in Merchant on-boarding in FY
    2024-25:

    >    New variant of PoS (Point of Sale) launched
    namely 
    “Soft PoS”, a mobile application that
    facilitates MEs (Merchant Establishment) to
    accept digital payment through NFC enabled
    android mobiles from Rupay, VISA & MasterCard
    contactless cards, UPI, Wallets etc.

    >    Integration of Dynamic OR Code with MESCOM
    and HP OIL Gas Private Limited completed.

    >    A new retail variant of low cost & new age Point-
    of-Sale (PoS) named 
    “Hybrid PoS” is introduced
    to serve Merchant Establishments (MEs) with
    an all-new Digital Payment acceptance facility
    that allows MEs to accept digital payments
    by just tapping / inserting the Card on / into
    the device or by scanning the Dynamic BHIM-
    OR and generates on-display alerts with voice
    notification for successful transactions.

    >    API Banking has successfully developed and
    Implemented Connected Banking Solution to
    corporate customers who do not have a proper
    ERP solution or do not have any ERP solution
    to connect with Bank's API Gateway to access
    various services through API Banking Services.
    The Connected Banking will help customers
    using ERP like Accounting Applications such
    as Tally, Zohobooks, Marg Erp etc. to connect
    with Bank's system through the technical
    platform provided by the Bank's Connected
    Banking Partner. The connected Banking
    Services will help in customer addition through
    the Bank's Connected Banking partner and
    garner fresh CASA.

    >    Fintech companies like M/s Cashfree Payments
    India Pvt. Ltd., M/s Viyona Fintech India Pvt.
    Ltd. & M/s Mayakrishna Sales Pvt. Ltd. have
    successfully tested and integrated their
    technical Platform with our Connected Banking
    Services and customer on-boarding through
    these partners are in final stage.

    List of Major Upcoming Projects:

    Mobile Banking & UPI:

    >    Creation / View / Deletion of Mandate for
    recharging of NCMC Balance.

    >    Mobile Banking Login Validation for Users
    marked as Deceased or illiterate in CBS.

    >    In our Mobile banking activation journey as
    an additional layer of security, authentication
    based on biometrics (face recognition) in
    addition to OTP verification will be included
    thus ensuring that the activation mandatorily
    involves the User. The face authentication will
    be based on biometrics available with UIDAI.

    >    Deposit revamp: The deposit module is being
    revamped to declutter the options and provide
    a more interacting journey for Users while
    creating a new deposit and exploring other
    related options.

    >    Limit enhancement in Mobile Banking: Limit
    enhancement to '7.50 lakhs for intra &
    interbank transactions.

    >    International Mobile Numbers on UPI: Non¬
    Resident accounts can avail UPI services through
    International mobile numbers.

    >    Credit Line on UPI (Acquirer): Pre-approved
    credit line facility has been extended to accounts
    on-boarded to UPI in Canara ai1 app.

    >    Single Block Multiple Debits: Users will create
    mandate with funds blocked shall be debited
    multiple times which can be used in Secondary
    market and Online goods and delivery.

    >    Rupay CC on UPI limit setting: Users are been
    provided with an option to set the usage limits
    of Rupay CC on UPI transactions.

    >    UPI Lite Auto Top Up: This feature will allow
    users to automatically top up their UPI Lite
    account based on pre-defined conditions.

    PoS (Point of Sale):

    >    DTC-10,000 PoS: Pilot deployment has been
    started from 10.09.2024 and 345 PoS has
    been deployed so far. NCMC acceptance also
    implemented on 26.02.2025 as pilot on 10
    buses of 2 depots, as per DTC requirements.
    Revised PO to be issued to Worldline and MOU
    to be signed with DTC and Bank shall go ahead
    for deployment of remaining PoS terminals post
    confirmation received from DTC.

    > Lakshadweep - 250 PoS: PO issued to
    M/s Pentavibes on 06.11.2024 for starting
    the integration & IS Audit of Payment App
    developed by M/s Pentavibes has also been
    completed. Total 74 PoS deployed till date and
    remaining will be deployed post confirmation
    received from the department.

    Digital lending platform:

    > Loan Against Mutual Fund: Credit Facility
    against Mutual Fund through DLP.

    >    Staff OD Renewal: STP journey for Renewal of
    staff OD facility in DLP.

    >    Heal Phase 2 (NTB): Introduction of Canara Heal
    Phase 2 for NTB customers on DLP and currently
    it is under development.

    >    Housing Loan / Home Loan Secure: Introduction
    of Home Loan / Home loan secure (personal
    loan to housing loan customers) on DLP under
    development.

    >    Education Loan: Introduction of Education loan
    in DLP and the product development is under
    process.

    >    Renewal of Working Capital loan up to '10.00
    lakhs: 
    Product Configuration is under process
    in consultation with user wing in the existing
    e-Mudra flow.

    >    Staff VL: Introduction of Staff Vehicle loan in
    DLP and the product SRS finalized by user wing
    and development is under process.

    CBDC:

    >    The migration from fixed denomination
    environment to value based UTXO environment
    is under progress for implementation.

    >    As RBI is planning to disburse the subsidies
    through CBDC platform in other states similar
    to Subhadra Yojana, bulk upload facility has
    been enabled in CBDC.

    >    Implementation of User Level Programmability
    in the CBDC app enabling enhanced
    customization, allowing users to define rules
    and conditions for transactions within the
    digital currency ecosystem and the project is
    currently under CUG stage.

    API banking:

    >    The focus will be on clients on boarding through
    Connected Banking & Tally platform for
    garnering fresh CASA to the Bank's business.

    >    The focus will be on ESB API migration to APIGEE
    platform as per RBI CSITE -2024 observation.

    >    500 APIs will be configured in APIGEE by
    30.06.2025.

    >    To focus on the production movement of 31
    UAT clients.

    Debit Cards:

    >    Pre authorization functionality in all the RuPay
    Debit Card Variants will be introduced and
    regarding the same already approval taken from
    the ORMC committee.

    BBPS:

    >    Punjab State Power Corporation Limited (PSPCL),
    HPA-Madhuban, Pemiya School & Anand Vilas
    are the four billers initiated to integrate in our
    BBPS Platform.

    ATMs and CRs:

    >    Displaying of CKYC reference ID in ATMs.

    >    SMS will be sent to the customers informing
    number of transactions done in Metro and Non¬
    Metro cities for ON US transactions as per the
    suggestion received from Employee Suggestion
    Scheme (ESS).

    TECHNOLOGY OPERATION

    >    Nodal Bank for PM Vidyalaxmi Scheme
    implementation: PM Vidyalaxmi is a portal for
    students seeking Education Loan. This portal has
    been developed under the guidance of DoHE,
    Ministry of Education. The portal has been
    developed and being maintained by Canara
    Bank as the Nodal Bank for implementation and
    support of PM Vidyalaxmi scheme. This portal
    acts as an end-to-end digital system for students
    to apply for education loan to the banks of their
    choice as well as for interest subvention process.

    >    Credit Card / Debit Card & UPI integration under
    GSTN: We have enabled GST payment using
    Credit Card, Debit Card and UPI for all the Bank
    customers who choose to make payment through
    Canara Bank UPI / payment Gateway, in addition
    to existing options of Internet Banking and Over
    the Counter (OTC).

    >    NACH E-Mandate: We have launched Sponsor
    Debit E-mandate application Customer can
    easily register mandates to debit other bank
    accounts and credit Canara bank account for
    various purposes such as Loan instalment, RD
    instalment etc.

    >    SHG Dual Authentication enabled at BC Terminals
    through which SHG Customers can initiate cash
    deposit, cash withdrawal and fund transfer
    transactions.

    >    AePS OFF US Cash Deposit has been enabled
    which facilitates Customers to perform interbank
    cash deposit transactions through BC Terminals.

    >    Face authentication has been enabled as an
    additional mode of authentication for AePS
    transactions and eKYC account opening. Face
    authentication with liveliness detection can be
    used as an additional factor to increase security.

    >    Bank has provided customers with the facility
    of Enabling / Disabling of Aadhaar Enabled
    Payment System (AePS) through mobile banking,
    WhatsApp, IVRS, SMS Banking, call centre and
    branch channels. This enables customer with
    additional control on account activities.

    >    BASE Integration: To ensure that the benefits of
    DBT schemes are credited to the beneficiary in
    a hassle free manner, NPCI has launched Bharat
    Aadhaar Seeding Enabler (BASE) platform to
    facilitate the citizens to carry out Aadhaar seeding/
    deseeding in digital modes. Bank is integrated
    with the BASE platform of NPCI, to facilitate the
    below options :

    •    Checking the Aadhaar seeding status

    •    Aadhaarseeding

    •    Aadhaar de-seeding

    •    Move Aadhaar from one bank to another

    In addition, the facility has also been enabled to all our
    bank customer through bank website.

    Gold Loan Progress

    Performance highlights for FY2024-25

    (' in Crore

    Parameter

    Mar’24

    Dec’24

    Mar’25

    OoO

    Growth

    YOY

    Growth

    Gold

    Loans

    1,51,638

    1,70,402

    1,81,352

    10,950

    (6.43%)

    29,714

    (19.60%)

    Net NPA

    86.51

    89.25

    89.31

    0.06

    2.8

    Net NPA %

    0.05%

    0.05%

    0.05%

    -

    -

    >    Gold loan business has crossed '1,81,000 Crore as
    at 31.03.2025

    >    Number of gold loan accounts crossed 1.03 Crore.

    >    Business has grown by '29,714 Crore during
    FY 2024-25

    >    Net NPA maintained at same level during entire
    FY2024-25

    Key Initiatives during FY 2024-25

    >    New gold loan product -Swarna Monthly Interest
    (Product code - 3027) under retail segment
    launched.

    >    Revamped Gold loan sanction cum pass card
    introduced and KFS (Key Fact Statement) made
    available for customers.

    >    Sequence number introduced for gold loan packets
    to ease the balancing and arrangement process.

    >    Introduction of Consolidated processing charges
    for retail gold loans.

    FINANCIAL INCLUSION

    As a part of financial inclusion drive, the Bank makes its
    products and services available to financially excluded
    and marginalized sections of the society. As per the
    Government of India and the Reserve Bank of India
    directions, the Bank has been proactive in financial
    inclusion efforts, with key interventions, viz., expanding
    banking infrastructure, offering appropriate financial
    products, making extensive & intensive use of technology
    and advocacy of financial literacy.

    >    Bank has made significant efforts to empower
    underserved communities through the
    implementation of the Pradhan Mantri Jan Dhan
    Yojana (PMJDY). We have opened 2.16 Crore of
    PMJDY accounts. Additionally, we have been
    enrolled in schemes like PMJJBY (71.89 Lakh),
    PMSBY (231.96 lakh), and APY (49.68 lakh), further
    enhancing their financial security. Canara Bank's
    initiatives demonstrate their strong commitment
    to underserved communities, financial inclusion
    and socio-economic empowerment.

    >    Bank has opened 2.16 Crore accounts under
    PMJDY, having total outstanding balance of
    '14,231 Crore in those accounts with average
    balance of ' 6,588 per account.

    >    Bank has 15000 Business Correspondent locations
    out of which 5483 are Sub Service Area (SSA) and
    9517 are NON SSA locations.

    >    Bank formed 'Canara Financial Advisory Trust'
    managed by Managing Trustee and Deputy
    Managing Trustee to take care of the affairs of
    the Financial Literacy Centres (FLCs) of the Bank as
    well as the FLCs promoted by the Regional Rural
    Banks (RRBs) sponsored by the Bank. The Bank
    has total 152 FLCs (115 FLCs sponsored by Canara
    Bank and 37 FLCs sponsored by RRBs) in districts
    & blocks level across the country, managed by the
    Counsellors and Asst. Counsellors. Counsellors
    should have sound knowledge of banking, law,
    finance, requisite communication and team
    building skills, etc. Individuals such as retired Bank
    officers, with domain knowledge in agriculture,
    ex-servicemen, etc. may be engaged as credit
    counselors. The broad objective of the FLCs will
    be to provide free financial literacy / education
    and credit counseling. During FY 2024-25, 22,660
    FLC camps were conducted wherein 19,41,966
    persons were educated and 1,36,773 persons
    were counselled.

    >    As per RBI directions, 243 CFLs are running across
    8 States and one Union Territory with funding
    from DEAF of RBI and FIF of NABARD collaboration
    with NGOs. Funding Agency is providing 90% of

    OPEX and 100% of CAPEX to NGOs for running
    CFLs smoothly to spread financial education to
    financial excluded persons in remote areas.

    > During financial year 2024-25, the bank settled
    5984 death claims under the PMJJBY, totalling
    '119.68 Crore, and 1914 cases under PMSBY,
    amounting to '38.28 Crore. Since its inception,
    the bank has settled 43,063 death claims
    under the PMJJBY scheme, totaling '861.12 Crore,
    and 10667 cases under PMSBY, amounting to
    ' 213.34 Crore.

    Scheme Enrolments including Renewals as at March 2025

    (' In Lakhs)

    Scheme Enrolments including
    Renewal

    As at March 2025

    Pradhan Mantri Jeevan Jyoti Bima
    Yojana (PMJJBY)

    71.89

    Pradhan Mantri Suraksha Bima
    Yojana (PMSBY)

    231.96

    Atal Pension Yojana (APY)
    Active Enrollment

    49.68

    AADHAAR ENROLMENTS UPDATION CENTRES:

    The Bank is a Registrar and Enrolment Agency for Aadhaar
    Enrolment. As per UIDAI guidelines Bank has established
    796 ASKs, comprising of 500 centres for the Bank and
    296 centres for the 4 sponsored RRBs (KAGB 116, KGB 62,
    KVGB 63 & APGB 55).

    EMPOWERING WOMEN:

    Women Empowerment Section at Head office and Centre
    for Entrepreneurship Development for Women (CEDW)
    at 26 Circle Offices and 177 Regional offices across the
    country are working relentlessly towards economic
    empowerment of women. These CEDWs have reached
    potential entrepreneurs, undertaken counselling,
    supported their training needs, provided finance and
    arranged marketing facilities. A total of 283 Programmes
    were organized by the CEDWs during FY 2024-25.

    Flow of Credit to Women Beneficiaries:

    As against RBI's requirement of 5% of Net Credit to
    women beneficiaries, the Bank has advanced 26.39%
    of Net Bank Credit as at March, 2025. Over 79,26,869
    Women are assisted to the tune of '2,06,652.12 Crore.

    Lead Bank Responsibility:

    As on 31.03.2025, Our Bank has been assigned with:

    >    State Level Bankers Committee (SLBC) convenorship
    in two states i.e., Karnataka & Kerala and Union
    Territory Level Banker's Committee (UTLBC)
    convenorship in Lakshadweep.

    >    Lead Bank Responsibility in 61 Districts across 8
    states and 2 Union Territories viz. Andhra Pradesh
    (6), Bihar (1), Delhi (3), Haryana (3), Lakshadweep (1),
    Karnataka (15), Kerala (7), Tamil Nadu (7), Telangana
    (4) & Uttar Pradesh (14).

    INTERNATIONAL OPERATIONS AND BUSINESS

    The Bank has 4 overseas branches, viz., London (UK), New
    York (USA), Dubai International Financial Center - DIFC
    (UAE) and IBU GIFT CITY Gandhinagar, Gujarat. Besides
    the above 4 branches, the Bank has a Representative
    Office at Sharjah (UAE) and a wholly owned subsidiary;
    Viz Canara Bank (Tanzania) Limited at Dar Es Salam
    (Tanzania).

    Total Business of the overseas branches aggregates to
    '1,90,407 Crore (USD 22,276.34 Mn) comprising deposits
    to the tune of '1,25,746 Crore (USD 14,711.44 Mn) and
    advances to the tune of '64,661 Crore (USD 7,564.90
    Mn) as at March 2025. Overseas business constituted
    7.53% of the Bank's global business.

    Canara Bank (Tanzania) Limited, a wholly owned subsidiary
    in Tanzania, has transferred its assets and liabilities to
    Exim Bank Tanzania Limited and ceased its operations with
    effect from 21.12.2024. The license has been surrendered
    to Bank of Tanzania on 23.12.2024. Bank of Tanzania had
    acknowledged the receipt of surrender of banking license
    to defunct CBTL Further, the divestment process of said
    entity is under progress and is expected to be completed
    by the end of this year.

    ASSET QUALITY

    The sustained focus to contain risk, well supported by
    broad-based recovery in economic growth, kept the asset
    quality robust in FY2025. Gross NPA of your Bank stood
    at 2.94%, an improvement of 129 bps YoY while the net
    NPA stood at 0.70%, an improvement of 57 bps YoY.
    The improvement in asset quality was seen across all
    sectors. Overall Gross NPA declined to '31,530 Crore as
    of March 2025 from '40,605 Crore in March 2024 and
    Net NPA declined to '7,353 Crore as of March 2025
    from '11,823 Crore in March 2024. The cumulative Cash
    Recovery including Recovery in written off accounts stood
    at '11,131 Crore and upgradation at '672 Crore during
    FY 2024-25. Bank has recovered '8,534 Crore under
    recovery in written off accounts during FY 2024-25.
    Slippage during the year has contained to '8,196 Crore.
    Provision Coverage Ratio (PCR) improved by 360 bps and
    stood at 92.70 % as at March 2025 against 89.10% as at
    March 2024.

    The Bank believes that continuous day-to-day monitoring
    is the first step towards reduction in non-performing
    loans and in ensuring good recovery. For this, the Bank
    undertook various steps and formulated strategies to
    augment recoveries and reduce slippages. Bank has
    strategies to touch each and every NPA account in a
    scientific manner.

    Bank has centralised actions under SARFAESI Act 2002
    at 177 Regional Offices and 37 ARM & SAM Branches
    resulting Bank sales as well as resolution through
    SARFAESI actions increased manifold. During FY 2024-25,
    2684 properties were sold amounting to '1,900 Crore
    and 5168 accounts were settled / closed / upgraded
    amounting to '1,522 Crore on account of initiating
    actions under the SARFAESI Act. Being a member of
    BAANKNET (Bank Asset Auction Network) Portal, an
    e-auction site for putting properties under Securitization
    and Reconstruction of Financial Assets and Enforcement
    of Security Interest (SARFAESI) Act 2002, Bank has put
    highest number of properties on auction and highest
    sales among PSBs during FY 2024-25.

    Further, Bank had conducted 5454 Recovery Meets
    during FY 2024-25 that has resulted in settlement of
    401909 accounts covering book liability of '5,475 Crore.

    Simultaneously, Bank has developed and deployed
    automated "Electronic One Time Settlement (e-OTS)"
    Package in our Bank's website for Small Value NPA
    accounts under Non-Discretionary Non-Discriminatory
    Scheme.

    Bank has also adopted the following strategies for
    recoveries and reduce slippages:

    1.    To have a proper monitoring of the portfolio of
    Agriculture, MSME and Retail Loans we have taken
    a cluster / area approach with dedicated recovery
    officers.

    2.    Proper allocation of small NPA accounts to Recovery
    Agents.

    3.    Bank has formulated various special OTS Schemes
    for settlement of Small Value Agriculture, Education
    Loan, MSME Loans etc.

    4.    Active participation in all National Lok-Adalats &
    regular Weekly Can-Adalats at all Regional Offices
    and Monthly Mega Can-Adalats at all Circle Offices.

    5.    Bank has initiated the SARFAESI action in all eligible
    NPA accounts and continued the action till conclusion/
    disposal of asset & recovery in the account. We are
    also listing/ publishing the auction property details
    on Bank's website, Newspaper etc.

    As on 31.03.2025, 363 cases have referred to NCLT
    under IBC for resolution wherein our Bank is having
    Book liability exposure of around '34,508 Crore. Out
    of which, 305 cases admitted by NCLT with our Bank's
    aggregate admitted claim of '29,219 Crore. Our Bank
    is expecting substantial recovery during FY 2025-26
    through resolution/liquidation in these NCLT referred
    cases. During FY 2024-25, Bank has recovered '2,600
    Crore through cases referred to NCLT. As on March 2025,
    the outstanding Stressed Assets Portfolio (including
    restructured Standard Accounts) stood at '56,602 Crore,
    accounting for 5.27 % of Gross Advances.

    RISK MANAGEMENT

    Bank has a dedicated Risk Management Department
    which ensures proper identification, measurement,
    monitoring and mitigation of all pertinent risks and
    promotes compliance culture with an effective reporting
    system. Risk Management serves as a key enabler
    in decision making by facilitating effective resource
    allocation in line with the bank's risk appetite, ensuring
    that strategic decisions are made with thorough
    consideration of both risks and opportunities. The guiding
    principles to manage risk in the Bank is compliance of
    regulatory & legal requirements and achieving balance
    between risk and return, while ensuring independence
    of risk and business functions.

    The Bank has put in place an independent Risk
    Governance Structure, in line with industry best
    practices, which clearly delineates roles and
    responsibilities of its members. Board of Directors is
    the highest governing body and is duly assisted by the
    Risk Management Committee of the Board (RMCB) and
    various executive level risk management committees
    viz., Enterprise Risk Management Committee (ERMC),
    Credit Risk Management Committee (CRMC), Market
    Risk Management Committee (MRMC), Operational
    Risk Management Committee (ORMC), Asset
    Liability Management Committee (ALCO), Group Risk
    Management Committee (GRMC) etc. To make risk
    governance and culture more pervasive across the Bank,
    risk management & compliance committees are also
    formed at administrative units throughout the country
    with active involvement of field functionaries.

    Responsibility for the effectiveness of overall risk
    management throughout the Bank and its group entities
    lies with Group Chief Risk Officer (GCRO), who is directly
    reporting to Managing Director & Chief Executive Officer
    (MD & CEO). GCRO monitors the overall effectiveness
    of risk management throughout the bank vide various
    risk reports. In this regard, the Bank utilizes Integrated
    Risk Management Solution for integrated overview of all
    the risks.

    Further, the Bank has also set-up an Assurance
    Committee (Solo and Group Level) which comprises
    of Risk, Compliance & Inspection units (a trio of all the
    three lines of defense) to bolster collaboration across
    different lines of defense and to institutionalize effective
    risk culture and governance structure. The Bank has also
    aligned Key Performance Indicators of all the functional
    units with Key Risk Indicators for inclusive and risk
    oriented approach towards managing business.

    a)    Credit Risk Management:

    Bank has put in place a comprehensive Board
    approved Credit Policy and Credit Risk Management
    Policy which articulates Bank's approach to identify,
    measure, monitor & control / mitigate and actively
    manage Credit risk. Bank has in place a robust system
    for internal credit ratings, appraisal, approval and
    monitoring process. Bank utilizes robust internal
    Credit Risk assessment models and scorecards to
    assess credit worthiness of the borrowers. These are
    internally developed models and undergo multiple
    rounds of rigorous validation and back testing,
    which include both internal assessments & external
    reviews. The entire process of the Loan review
    and monitoring is duly administered by the Credit
    Administration & Monitoring Wing. Moreover,
    the Bank's risk based pricing framework ensure
    adequate pricing of credit risks.

    b)    Market Risk Management:

    Market risk is managed through a well-defined
    Board approved Market Risk Management Policy
    and Integrated Treasury Policy, which governs the
    management of market risk captured through
    various limits / triggers. Mid Office Unit, Risk
    Management Wing monitors these limits on a daily
    basis for timely mitigation. A reporting framework
    has been put in place for effective and timely
    monitoring of market risk limits and triggers which
    are being reviewed periodically based on the risk
    appetite of Bank.

    c)    Operational Risk Management:

    Operational Risk Management framework in the
    Bank is based on ethics, organization culture and
    strong operating procedures, involving corporate
    values, internal control culture, effective internal
    reporting and contingency planning. The Bank has
    adopted policy for management of Operational

    Risk, which covers aspects, such as, Operational Risk
    Management framework, Outsourcing Activities and
    Business Continuity Plan, Key Risk Indicators (KRI),
    Risk Control & Self-Assessment (RCSA) workshops
    to measure and manage Operational Risks. Further
    the Bank conducts various Risk Culture & Risk
    Awareness Assessment programs for employees to
    support effective risk management, which promotes
    sound risk-taking and ensure that emerging risks or
    risk-taking activities beyond the risk appetite are
    recognized, assessed, escalated and addressed in a
    timely manner.

    d)    Assets Liability and Liquidity Risk Management:

    The Bank endeavors to maintain adequate liquidity
    in the system while maintaining NIM at optimum
    level with given balance-sheet profile of the
    Bank. In the long run, the Bank aims to maximize
    shareholders' wealth by improving Return on Asset
    (RoA) and Return on Equity (RoE).

    Bank deploys various standard tools viz., Structural
    Liquidity Statement (SLS), liquidity ratios, Basel
    defined stress liquidity ratios viz., Liquidity Coverage
    Ratio (LCR) and Net Stable Funding Ratio (NSFR) to
    measure and manage liquidity risk. Interest Rate
    Sensitivity (IRS) Statements are used to measure
    repricing gaps of assets and liabilities and its
    consequent impact on Bank's earning (i.e., Earning
    at Risk) under different rate cycle movement.
    A long term impact of change in market interest rate
    on shareholder's net-worth is measured through
    change in economic value of equity approach.

    Different stress test scenarios are further used
    to evaluate the resilience of the Bank under
    severe liquidity run-off and adverse interest rate
    movement. Based on the probable adverse
    movement of market variables - the Bank develops
    Contingency Funding Plan (CFP) with inbuilt trigger
    points and defined actionable across different
    business and admin units.

    e)    Cyber / Information Security Risk Management

    Bank has a comprehensive "Cyber Security Policy"
    to provide guidance and direction to combat cyber
    threats given the level of complexity of business and
    levels of risk, specific to the Bank. Cyber Security &
    Information Security of the Bank is managed by a
    separate division which is headed by Group Chief

    Information Security Officer (GCISO), with state
    of the art cyber security tools and 24x7 Security
    Operation Centre (SOC).

    f)    Enterprise Risk Management:

    Enterprise Risk Management (ERM) is the process of
    managing all of Bank's risks within an integrated and
    centralized framework. It is an on-going, proactive
    and dynamic process to identify, assess, manage and
    communicate risks that may impact objectives to
    meet the overall strategic goals of the organization.
    In this regard, Bank has constituted an Enterprise
    Risk Management Committee (ERMC) committee
    comprising of senior management formed with
    primary objective of management and monitoring
    of risk at an enterprise level.

    Therefore, as a part of holistic approach towards
    managing risks, the Bank conducts a comprehensive
    assessment of all material risks under Internal
    Capital Adequacy Assessment Process, driven by the
    core guiding principles of proportionality, continuity,
    materiality, stress testing, sound governance, capital
    quality, etc.

    Recognizing that advanced risk management
    practices rely on seamless data flow and integrity,
    the Bank has leveraged technology to automate
    its core risk management system and processes,
    enabling timely and effective management actions.

    g)    Group Risk Management:

    The Bank has put in place a Board approved Policy
    on Group Risk Management to manage the risks
    involved in the functioning of the Group Entities and
    ensure that adequate risk management systems are
    in place in all the Group Entities. The Group Chief
    Risk Officer (GCRO) of the Bank is supervising the risk
    management activities of the Group Entities.

    h)    ESG & Climate Risk Management:

    Environmental, Social and Governance (ESG) is one
    of the emerging concern areas for Banks. Envisaging
    the importance, Bank has formed a ESG Committee
    (CGM / GM level) & ESG Working Group (DGM / AGM
    level) for overall implementation of ESG practices
    and Board Level Sub Committee oversees the same.

    Bank has in place the Board approved ESG Policy &
    publishes Sustainability Report on an annual basis,
    which outlines the Bank's commitment, initiatives &
    actions that are built around its founding principles,
    in alignment with the United Nation's Sustainable
    Development Goals (SDGs).

    i)    Disclosures

    To promote transparency, trust and accountability,
    Bank discloses all the relevant risks and mitigation
    plan to its stakeholders for meaningful insight into
    the functioning of the Bank. In this regard, the Bank
    has a board approved Disclosure Policy in place,
    which is being reviewed on an annual basis.

    j)    Basel Norms Implementation:

    The Bank complies with RBI Guidelines on Basel
    III Capital Regulations and remains adequately
    capitalized as per the current requirements. Further,
    the Bank is comfortably placed and remains well
    above the regulatory requirements in terms of LCR,
    NSFR and Leverage Ratio as well.

    COMPLIANCE TO INTERNATIONAL STANDARDS

    Bank is certified with ISO 27001:2013 for Data Centre,
    Near Data Centre, Disaster Recovery Site, Information
    Technology Wing and Technology Operations Wing.

    Bank has undergone upgradation of ISO 27001:2013
    certification to ISO 27001:2022 certification. Audit
    has been completed and Bank is certified with ISO
    27001:2022. The certification is valid till 11/04/2026.

    It is certified that the Information Security management
    system of the organization has been assessed and found
    to be in accordance with the requirements of the ISO
    27001:2022 standard.

    INTEGRATED TREASURY

    Aggregate investments Domestic (net) of the Bank
    stood at '3,76,969.77 Crore as at March 2025. Modified
    duration of the investment portfolio and Available for
    Sale (AFS) portfolio stood at 4.60 and 5.72 as at March
    2025 respectively. The yield on investments stood at
    6.96% as at 31st March 2025. The trading profit under
    domestic treasury operations during financial year is
    '2,664.45 Crore including revaluation gain of '399.65
    Crore for HFT&FVTPL as on 31.03.2025.

    The Bank continues to be an active player in Government
    securities market as a Primary Dealer. The total amount
    of bids submitted for underwriting was '2,10,569 Crore
    out of which the underwriting commitment accepted by
    RBI was '76,044 Crore. With regard to treasury bills under
    PD business as against minimum success ratio of 40%
    to be achieved in each half year, the Bank has achieved
    45.19% during the first half and 43.18 % for second half
    of Financial Year 2024-25.

    Foreign Business Turnover of the Bank aggregated to
    '2,09,921 Crore, comprising '78,611 Crore under exports,
    '47,209 Crore under imports and '84,101 Crore under
    remittances during the year ended March 2025.

    OTHER SERVICES

    Merchant Banking

    During the Financial year 2024-25 Merchant Banking
    Division of the Bank

    >    Monitored 317 Equity Issues, 48 Debt Issues and 166
    Rights and Bank got float fund benefit for 4-5 days
    through ASBA. The Bank collected commission of
    '1.51 Crore in respect of ASBA.

    >    Rural Electrification Corporation Ltd (REC),
    Indian Railway Finance Corporation Ltd (IRFC) and
    Power Finance Corporation (PFC) have entrusted the
    Bank to act as "Arrangers and Collecting Bankers"
    for the Private Placement of 54EC Capital Gain
    Bond Issues.

    >    During the year, funds mobilized / Collected by
    our Bank as arranger for 54EC Capital Gain Bonds
    is '740.12 Crore and earned a commission of
    '79.04 Lakh.

    >    During the year, Section has prepared Share
    valuation report of M/s Fossil India PVT Ltd. and
    earned commission of '3.25 Lakh.

    > During the year we have earned '53.66 Lakh for
    acting as Arranger for Bond issuance of Companies
    (Under taken by Treasury Wing).

    Centralization of Trade and Forex Operations under GTPC

    To enhance operational efficiency, manage regulatory
    risks effectively, and promote Ease of Doing Business,
    the Bank has centralized all foreign exchange (forex)
    and domestic trade transactions under the Global Trade
    Processing Centre (GTPC).

    GTPC functions as a centralized back-office hub,
    processing all trade finance activities - both forex and
    inland - originating from branches across the Bank. While
    GTPC handles the processing operations, Bank branches
    will continue to serve as the primary point of contact
    for customers, providing services such as new business
    acquisition, credit-related matters, advisory support and
    documentation.

    Scope of Services under GTPC

    GTPC manages a wide range of trade and forex
    operations, including:

    •    Foreign inward and outward remittances

    •    Foreign cheque collection and foreign currency
    transactions

    •    Import and export trade transactions

    •    Trade credit and foreign bank guarantees

    •    Inland (domestic) Letters of Credit and Bank
    Guarantees, including electronic Bank
    Guarantees (e-BG)

    •    Bill discounting services
    Digital Transformation Initiatives

    1. FX4U Platform

    The Bank has launched FX4U, a digital
    document management system for forex
    transactions. This platform enables customers
    to submit online requests for export / import
    transactions and forex remittances, with the
    ability to upload required documents digitally.

    2. Electronic Bank Guarantee (e-BG)

    The Bank has implemented a fully digital
    e-BG platform, replacing traditional physical
    guarantees with a seamless digital process.
    Integrated with National E-Governance Services
    Ltd (NeSL), the system allows for e-stamping,
    e-signing, and real-time hosting of guarantees
    This enables instant issuance - within
    minutes - compared to the 3-4 days required for
    physical BGs. Beneficiaries can access the e-BG
    immediately, eliminating the need for separate
    authentication and significantly accelerating
    transaction turnaround times.

    ORGANISATION AND SUPPORT SERVICES

    Branch Network - Expanding Pan India Presence

    In a bid to expand the reach, the Bank added 270 domestic
    branches during the year. As at March 2025, the Bank had
    9849 domestic branches, including Specialized Branches.
    Composition of Branch Network

    Category

    No. of Branches

    Opened
    during the
    year

    31.03.2023

    31.03.2024

    31.03.2025

    Metropolitan

    1925

    1843

    1866

    30

    Urban

    1991

    1907

    1944

    50

    Semi-urban

    2742

    2751

    2900

    152

    Rural

    3048

    3103

    3139

    38

    Overseas*

    3

    4

    4

     

    Total

    domestic

    Branches

    9706

    9604

    9849

    270

    Note: Domestic branches were merged during the year: 25
    The total Specialized Branches of the Bank stood at
    625 as at March 2025.

    HUMAN RESOUSES

    PERSONNEL PROFILE

    As at 31st March 2025, the Bank had 81260 employees on
    its roll. The cadre-wise break-up of manpower for the last
    3 years are as under:

    Cadre

    March 2023

    March 2024

    March 2025

    Officer

    52241

    52607

    52652

    Clerk

    21509

    19651

    19197

    Sub Staff/
    PTE

    11228

    10380

    9411

    Total

    84978

    82638

    81260

    Total staff strength of the Bank comprised of 65%
    Officers, 24% Clerks and 11% Sub Staff / PTE. 
    The Women
    staff strength of the Bank was 
    26006 constituting 32% of
    the total employees. The total number of ex-servicemen
    staff as at March 2025 stood at 
    5081. There were 2481
    Differently abled persons (DAPs) on the rolls of the Bank.

    RESERVATION POLICY

    The Bank has been adhering to the Reservation Policy in
    respect of Scheduled Castes (SC), Scheduled Tribes (ST),
    Other Backward Classes (OBC), Economically Weaker
    Sections (EWS) and Persons with Benchmark Disabilities
    (PwBD), as per the Government of India guidelines.

    The representation of SCs / STs / OBCs / EWS / PwBD
    employees as on 31st March 2025 is as under:

    Grade

    SCs

    STs

    OBCs

    EWS

    PWDs1

    Officer

    9317

    4155

    17216

    527

    1547

    Clerk

    3515

    1230

    6301

    180

    656

    Sub Staff /
    PTE

    3754

    692

    2745

    -

    278

    Total

    16586

    6077

    26262

    707

    2481

    % to total
    Employees

    20.41

    7.48

    32.32

    -

    -

    RECRUITMENT

    During the FY 2024-25, Bank recruited 1547 persons
    in various cadres. Out of which, 629 were women
    employees, consisting of 40.66% of total recruitment.
    The category wise representation of newly recruited
    employees is as under:

    Total

    SCs

    STs

    OBCs

    EWS

    PwBDs*

    1547

    257

    101

    413

    139

    49

    * Also belongs to SC / ST / OBC / EWS / UR category.

    HR INITIATIVES

    >    Engagement of graduate apprentices - In compliance
    with the Apprentices Act, 1961, our Bank has
    initiated the engagement of Apprentices for the
    FY 2024-25. At present 2,797 Apprentices are
    undergoing Apprenticeship training in various
    Branches across India for a period of one year.

    >    Project Aarohan - HR Transformation Project
    is ongoing for reimagining and redesigning HR
    functions to align with Bank's strategic goals and
    objectives.

    >    Monthly sessions on Work Life balance for employees.

    >    Canara Resume - Monthly Webinar Session for
    Employees joining post Maternity / Sabbatical Leave.

    >    FOCUS (Fostering Outstanding Customer Service) -
    High impact Sales Leadership Training Programme
    for Frontline Staff has been launched aiming at
    enhancing Customer Service at Branches.

    >    Know Your Circular (KYC) Quiz: KYC Quizzes
    were conducted for all the employees and made
    mandatory for the eligible officers to get four marks
    in APAS this year.

    >    Conducted Pre-promotion training to eligible
    employees from Sub-staff to Scale VI.

    >    Circular Synopsis: The details of circulars issued in
    a day are being shared with the employees through
    e-mail on the subsequent day.

    >    Collaborations: CIBM Manipal has also taken
    the Membership of Indian Society for Training &
    Development. Collaboration with SBI Foundation for
    the training of PwD (Visually Impaired and Speech
    and Hearing Impaired) employees has also been
    entered into.

    >    AR / VR (Augmented Reality & Virtual Reality)
    Training: 
    Bank developed an innovative training
    methodology using Augmented Reality (AR) and
    Virtual Reality (VR) technologies to enhance the on
    boarding experience for new staff, equipping them
    with necessary skills and confidence from day one.

    >    WITI (WhatsApp Interactive Training Initiative):

    A new-age technology initiative by the Bank, wherein
    the Bot generates responses for the queries / doubts
    of the employees using Gen-AI technology through
    WhatsApp 24x7.

    >    Radio CIBM: This is a new initiative by the Bank,
    where episodes in the form of podcasts are being
    released periodically through which the employees
    of the Bank are educated on Banking news, policies
    & regulatory guidelines, circulars and Do's & Don'ts
    on various procedures at workplace, etc.,

    >    T-SAT (Technical Skill Assessment Test): As per the

    EASE 7.0 reforms, Bank has conducted T-SAT to all
    the employees from CSA to Scale-V based on their
    job-roles.

    >    Introduced scheme of Transportation of Mortal
    remains of the deceased employees to native place /
    place of domicile.

    >    Introduced scheme of Absorption of Tax on
    Perquisites of employees from FY 2024-25.

    >    Opened Canara Care Home at Delhi in addition to
    Vellore and Mumbai.

    >    Extended relief loan to staff members affected due
    to unprecedented floods in 9 districts in the state of
    Andhra Pradesh and in the state of Tripura.

    >    Replicated the following staff benefits pages
    available in HRMS / SAS package to Mobile Banking /
    Internet as under:

    •    Child Care Allowance

    •    Bereavement Leave

    •    Canarites Grievance Redressal System Package

    >    Enabled Auto approval (without authorization) of
    certain staff benefits such as - Festival Advance,
    Lunch Allowance & Cleaning Expenses.

    >    Implemented all the benefits / provisions of 12th
    Bipartite Settlements within 6 months from the date
    of Bipartite Settlement (for workmen employees).

    >    Our Bank's Hindi in-house magazine 'Canara Jyoti'
    and bilingual in-house magazine 'Shreyas' were
    awarded with the Best in house magazine award for
    the year 2024-25 on 20th February, 2025 by 'Global
    Excellence Award' in the respective category in the
    32nd edition of World Congress Brand.

    >    Canara Bank's in-house magazine 'Canara Jyoti'
    has been awarded the Silver Award in the category
    of Magazine of Excellence in the 18th Global
    Communication Programme by PRCI on 09.11.2024.

    >    During the Joint Regional Official Language
    conference of South and South West regions held at
    Mysore on 04th January 2025, the Honorable Governor
    of Bihar Shri. Arif Mohammad Khan & Union Minister
    of State for Home Affairs Shri. Nityanand Rai honored
    the Town Official Language Implementation
    Committee (Bank & Insurance), Bengaluru with the
    "First" prize of the Regional Official Language Award
    for excellent implementation.

    >    Canara Bank was awarded with the Rajbhasha Kirti
    'First' Puraskar in Region 'C' for its quarterly in-house
    magazine 'Canara Jyoti' by Hon'ble Union Minister
    of Home Affairs and Co-operation Shri. Amit Shah
    during Hindi Diwas and 4th All India Official Language
    Conference on 14th September 2024 at Bharat
    Mandapam, Pragati Maidan, New Delhi.

    >    Under the aegis of Department of Financial Services,
    Ministry of Finance, Government of India, a two-
    day seminar / review meeting was organized by
    Punjab National Bank, Chandigarh (TOLIC Bank) on
    22.08.2024 and 23.08.2024 for all banks / insurance
    companies / financial institutions. Canara Bank
    received the Third prize in 'C' Region for excellent
    official language implementation by the Department
    of Financial Services.

    >    Canara Bank's in-house magazine "Canara Jyoti" was
    awarded the Best Magazine Award at the 32nd edition
    of World Brand Congress & Awards on 20.02.2025.

    >    Conducted Shreyas contest for kids of Staff in the
    category "Painting and Sketching" in 2024 (First of
    its Kind).

    >    Shreyas Magazine won the best in house magazine
    conducted by Public Relations Council of India,
    Mangalore and Global Excellence Awards at Mumbai
    for the year 2024-25.

    >    Conducted an Awareness campaign for Indian Organ
    Donation Day.

    >    Conduction of Library Day at Head Office, Circles and
    Regional Offices.

    >    Encouraging Sporting Activities: Facilities are
    provided to Sportspersons to participate in
    competitions at District / State / Zone / National/
    International level competitions.

    >    Employees who are taking up sports activities are
    provided with 75 Days of Special Leave in a calendar
    year. Sportspersons are provided necessary leave
    without any restrictions towards preparations/
    participation in competitions.

    >    Sportspersons recruited under sports category are
    rewarded with Five Special Increments & Three Out
    of Turn Promotions for having secured Medals in
    National / International level competitions.

    >    Sportspersons are provided with 100% medical
    reimbursement for sports injury & rehabilitation
    including physiotherapy for faster recovery.

    >    Sportspersons are provided with Out-of-Pocket
    Expenses (OPE) & Diet Allowance during their
    training camps & competitions.

    >    Gratuity calculator implemented in HRMS Package.

    >    SPF pass sheet generation for all financial years from
    2010 (From 2020 for e-Syndicate employees) made
    available in HRMS Package.

    >    Applying for SPF & Gratuity nomination made
    available in Canarites Mobile App.

    >    Introduced pension and commutation calculator in

    HRMS package.

    >    The following modules were developed / converted

    from manual to online in HRMS package for FY

    2024-2025.

    •    Sabbatical leave module

    •    JAIIB / CAIIB Module

    •    HRA module

    •    Air travel / taxi permissions module

    •    Revamped transfer module

    •    Executive feedback module

    •    ODI agreed module

    •    Mobile handset module

    •    Festival advance auto approval

    •    Dependent modification module

    •    Staff DPN / OD module

    •    Court summons module

    •    Compensatory off module

    •    Promotion appeal page

    •    Experience certificate module

    •    Salary extract page

    •    Bereavement leave page

    •    Shifting of quarters module

    •    Bank sim maker / checker page

    •    RC copy upload page

    •    Mile stone award page

    •    Automating of cleaning, lunch and mobile
    call charges

    •    Annual health and eye check-up page

    •    Staff welfare measures viz., Birthday gift,
    Marriage gift, Diwali gift, spouse health check¬
    up, funeral expenses for ex staffs.

    SKILL DEVELOPMENT & TALENT MANAGEMENT

    •    Human Resources are the most valued assets
    and success lies in developing, retaining
    and transforming them to act as strategic
    business partners. Treating people as resources,
    rewarding them equitably and integrating
    their goals with that of the organization
    through suitable HR policies are the present
    mantras to "Organizational Excellence". Also,
    with a fast-changing banking landscape, skills
    and qualifications acquired needs continued
    upgradation and there is need for employee
    training support at periodical intervals to keep
    them abreast of the latest developments.
    Accordingly, the HR functions of the Bank are
    getting tuned in this direction and are moving
    ahead to do this new transformational role.

    •    Bank has adopted the new 52 / 26-week induction
    training module as recommended by the CVC for
    the newly recruited POs & SWOs respectively. In
    addition to this, mentoring concept is in place
    for the benefit of the newly recruited POs to help
    them to get acclimatized with Bank's culture,
    tradition and ethos.

    •    Bank is imparting training in various functional
    areas to build and upgrade competencies
    through the one Apex Centre of Excellence at
    Manipal (CIBM - Canara Institute of Banking &
    Management) and two Centres of Excellence at
    Bagaluru and Gurugram, supported by 26 Canara
    Learning & Development Centres established
    across the country.

    •    Functional trainings are imparted to staff
    members in various cadres by drawing training
    calendars in consultation with Circle Offices. In
    the Financial Year 2024-25, 4477 programmes
    were conducted in which 144122 employees
    were trained, a total of 80223 employees got
    at least one training in the Financial year which
    is almost 98.61 per cent of the total employee
    strength of the Bank.

    •    In order to acclimatize them with their new roles
    and responsibilities, Executive Development
    Programs (EDPs) is provided to Executives
    upon their promotion at institutes of repute
    like ASCI Hyderabad, MDI Gurugram. During FY
    2024-25 around 351 executives have attended
    EDP & Customised Leadership Development
    Program was conducted for 411 Executives
    (CGMs, GMs, DGMs & RO Heads). 54 Executives
    have undergone the RBI mandated Certificate
    program in IT & Cyber Security at IDRBT.

    •    Bank is grooming its top leadership through
    the Financial Services Institution Bureau (FSIB)
    Flagship Leadership Development program. In
    addition to this, around 44 officials were given
    Foreign Training Programmes / Workshop during
    FY 2024-25.

    •    Bank is providing focused training programme
    for the Business Outlet Heads so as to equip
    them well to focus on future challenges. (First
    Time CO / RO / MCB / LCB / RAH / ACC / Branch
    Head). Further, Bank is constantly striving to
    build effective Management and Leadership
    traits among its Officers. In this regard, Bank is
    conducting Officers' Development Program (ODP)
    and Managerial Development Program (MDP) for
    promotee Officers and Managers respectively.

    •    During the current FY following training
    programmes were conducted covering effective
    management and Leadership Development
    Programmes:

    Sl.

    No

    Programme Name

    No. of
    Officers
    attended

    1

    Managerial Development Program
    (MDP)

    1407

    2

    Officers' Development Program (ODP)

    742

    3

    Role And Responsibility - First Time
    Branch Head

    1382

    4

    1st Time Regional / MCB / LCB / MSME
    Sulabh / RAH / LDMs / ACC & Hi-tech
    Agri Finance Branch Heads Training
    Programme

    305

    • Bank has a e-Learning portal - "CanDLE"
    (Canara Digital Learning Experience) facilitating
    effective and continuous online learning for
    our employees for enhancing their knowledge
    and skills.

    “Welfare of SC / ST / OBC / EWS”

    RESERVATION POLICY:

    The Bank has been adhering to the Reservation Policy in
    respect of Scheduled Castes (SC), Scheduled Tribes (ST),
    Other Backward Classes (OBC), Economically Weaker
    Sections (EWS) and Persons with Benchmark Disabilities
    (PwBD), as per the Government of India guidelines.

    Category-wise representation in the organization:

    The representation of SCs / STs / OBC / EWS employees
    in our Bank as on 31st March 2025 is as under:

    Cadre

    SCs

    STs

    OBCs

    EWS

    Officer

    9317

    4155

    17216

    527

    Clerical

    3515

    1230

    6301

    180

    Sub-Staff

    3754

    692

    2745

    -

    Total

    16586

    6077

    26262

    707

    Details of the posts filled up by the candidates of SC /
    ST / OBC / EWS during the FY 2024-25 at various levels:

    During the FY 2024-25, our Bank recruited 1547
    employees in various cadres. The category wise details
    are as under:

    Cadre

    Total

    Out of which

    SCs

    STs

    OBCs

    EWS

    Officer

    676

    95

    50

    179

    68

    Clerical

    827

    145

    42

    226

    71

    Sub¬

    Staff

    44

    17

    9

    8

    -

    Total

    1547

    257

    101

    413

    139

    ENGAGEMENT OF GRADUATE APPRENTICES:

    In compliance with the Apprentices Act, 1961, our Bank
    has initiated the engagement of Apprentices for the FY
    2024-25. At present 2,797 Apprentices are undergoing
    Apprenticeship training in various Branches across India
    for a period of one year. The category wise details are
    as under:

    Total

    Out of which

    SCs

    STs

    OBCs

    EWS

    2797

    630

    214

    1089

    248

    CUSTOMER ORIENTATION

    Bank has taken several initiatives to remain customer
    focused through provision of fast service, offering
    diversified products & services, responding to customers'

    > Bank has implemented a centralized grievance
    redressal mechanism where all general customer
    complaints, regardless of their origin, are handled at
    Head Office centrally, and resolution is being provided
    by subject experts. This centralized approach ensures
    consistent quality complaint handling and resolution
    across the Bank.

    a)    The centralized grievance redressal mechanism,
    a sophisticated complaint management module
    has been implemented within Bank's CRM,
    leveraging innovative functionalities designed
    to significantly enhance the efficiency and with
    enhanced features such as, automated escalation
    to the Internal Ombudsman, complaint reopening
    option to dissatisfied complainants, review by Top
    Management, feedback collection etc.

    b)    Periodically, conducting Root Cause Analysis
    (RCA) on repetitive nature/ type of complaints in
    coordination with stakeholders, identifying and
    fixing the exact cause of concern across the Bank.

    c)    Extending reliefs to the aggrieved customer as per
    Bank and Regulator's guidelines

    d)    Enabled customer 3600 view at Grievance portal
    level for more precise & accurate redressal of
    complaint.

    e)    Enabled complaint re-open facility for customer
    where complaints can be reopened within 7 days
    from closure date, if complainant feels dissatisfied
    with Bank's resolution. All re-open complaints are
    placed before Internal Ombudsman for views
    and closed only after receiving concurrence of
    Customer Service Vertical head.

    f)    Complaint review by top management and
    Customer Service Vertical Head / executive -
    Bank's top management and Vertical head reviews
    closed complaints on a random selection basis to

    verify the quality in resolution and issue necessary
    direction for further improvement beside
    re-opening of complaints if resolution is not upto
    to the mark.

    g)    All partially / fully rejected complaints are
    auto-escalating to the Internal Ombudsman
    for final decision and reply to the complainant
    provided duly incorporating decision of the
    Internal Ombudsman.

    h)    Feedback collection from complainant: - To ensure
    continuous improvement and enhance customer
    satisfaction, Bank has implemented feedback
    mechanism to collect customer feedback after
    closing complaints. Apart from auto-triggering
    SMS & email to complainant on closure of each
    complaint requesting for their feedback on
    grievance resolution, we also directly call to the
    complainant through our Call Center and HO
    officials to record their feedback responses, and
    further analysing to identify & address the gaps,
    if any.

    S Customer Service Vertical has been revamped with a
    strengthened with a team, focussing on timely and
    quality resolution of public grievances within the
    Bank's prescribed timeline.

    S Comprehensive Employee Specific Feedback
    Mechanism is implemented to gauze the level
    of customer service at branches. Our bank is the
    first in the banking industry to implement a such
    a mechanism. This Feedback mechanism aims to
    reach out to the customers for their employee wise
    feedback on real time transactions done customers at
    branches. A range of channels are introduced keeping
    customer ease in view for capturing customer
    feedback viz. OR code, SMS, Email, WhatsApp, KIOSK.

    S CRM (Customer Relationship Management) - CANARA
    RISHTEY is introduced in our bank for improving
    service quality, and driving business growth. Bank
    use CRM systems to track customer data, analyze
    behavior, and offer personalized services, which
    enhances customer satisfaction and loyalty. Bank has
    launched 12 modules under CRM as of now.

    S One Bank One Number (Toll-Free number 1800 1030)
    has been introduced where customers can avail 43
    services in 17 languages.

    S WhatsApp banking facility has been introduced
    allowing customers to avail banking services from
    anywhere, at any time and get information at their
    convenience. As of now 75 plus services are offered
    through WhatsApp banking in five languages Viz.
    English, Hindi, Marathi, Kannada & Telugu.

    S Chat-bot Banking Service has also been introduced
    for General Public use. As of now 16 service are
    available in five languages viz., English, Hindi,
    Marathi, Kannada & Telugu.

    >    Executives from Customer Service Vertical are
    conducting mystery shopping visits in branches
    of selected Circles at quarterly intervals under
    Incognito mode.

    >    Our Bank is a partner in the PSB Alliance which
    has floated Door Step Banking Services (DSB) and
    extended Doorstep Banking Services 2572 Centres
    covering 4154 branches for the benefit of all the
    individual customers including Senior Citizens &
    Differently abled persons. Customers can book many
    of the banking services by downloading the DSB
    Mobile App, or through DSB Website or Vendor's Call
    Centres. Bank offers 3 Door Step Banking Services
    per month absolutely free for customers aged above
    75 years at all the select 1000 centres.

    >    Training programmes with more emphasis on
    customer service aspects are being conducted
    regularly in coordination with Apex Centre of
    Excellence, Manipal.

    >    As per the directions issued by the Regulator a
    year-long action plan has been devised to conduct
    awareness programmes Pan India to augment
    existing efforts undertaken for awareness initiatives,
    covering three broad parameters viz. target group,
    theme / focus area and appropriate delivery channel
    for each target group.

    >    A detailed Citizen Charter has been made available
    in the Bank's corporate Website to make use of the
    same for General Public encouraging good banking
    practices.

    >    Based on the Root cause analysis of complaints
    received, with our suggestions various Banks has
    adopted / made many systemic changes resulting
    in improved customer services. Prominent systemic
    reforms undertaken by the Bank are as follows:

    (i)    Debit Card Green PIN generation through digital
    channels.

    (ii)    Reversal of failed UPI transaction amount within
    T+1 days, & raising chargeback within Turn
    Around Time.

    (iii)    Introduced Offline OTP and enabled OTP through
    email facility.

    (iv)    Cooling period is implemented after addition of
    beneficiary in Mobile and Internet Banking.

    (v)    SMS to incipient inoperative status accounts,
    further quarterly SMS for KYC documents
    submission.

    (vi)    Delivering TDS Certificate (Form 16A) to
    customers on their registered email IDs.

    (vii)    Key Fact Statement (KFS) Functionality has
    been implemented which summarises the
    critical aspects of a loan including the loan
    amount, interest rate, repayment schedule, fees,
    charges and the total repayment amount etc.
    This level of detail provides borrowers with a
    clear understanding of the financial obligations
    associated with the loan and empowers them to
    make informed financial decisions.

    (viii)    Bank has Launched Documents Release Tracking
    System (DRTS) for tracking release of movable/
    immovable property documents on closure of
    loan account as an enhanced monitoring tool
    and better up keeping of records.

    (ix)    Bank has integrated UDGAM Portal for easy
    access of Customer's unclaimed deposits /
    DEAF fund with RBI.

    (x)    Introduction of intimation SMS facility for
    customers for reaching threshold limit in their
    FASTag balance.

    INTERNAL OMBUDSMAN

    In terms of the Reserve Bank of India guidelines, the
    Bank has appointed an Internal Ombudsman (IO) as an
    independent authority to review complaints that are
    partly or wholly rejected by the Bank. The IO submits
    periodical report on its functions & activities to
    Customer Service Committee of the Board of the Bank,
    analyzing the pattern of complaints for taking action to
    address the root cause of complaints. Changes where
    necessitated on the procedures / guidelines have also
    been carried out based on the IO's recommendations.

    Sri Unnam Raghavendra Rao has taken over as Internal
    Ombudsman with effect from 17.02.2025 on expiry of
    the term of the earlier IO.

    INTERNAL CONTROL AND AUDIT

    Details of audits conducted during the Financial Year
    2024-25 are furnished below:

    Risk Based Internal Audit (RBIA): RBIA was conducted
    in 7018 branches / units.

    Concurrent Audit: It collectively covers 70% of
    advances and corresponding deposits, forming a
    significant portion of the Bank's total business.
    Monthly concurrent / continuous audits were carried
    out in 1528 branches / service units, out of which, in
    1139 branches the audit was conducted by external
    auditors and in 389 branches audit was conducted by
    internal auditors.

    Income Audit: 4239 branches underwent income /
    revenue audits on a quarterly basis

    Key Initiatives and Enhancements in the Audit Process:

    1. Pre-Audit Exercises: The procedure of pre-audit was
    revamped in order to strengthen the objective of
    pre-audit exercise i.e., reducing the number of
    queries during RBIA and helping branches achieve
    a lower risk grade. Inspection Wing shares the list
    of branches due for RBIA in next 6 months during
    the ZACE meetings. Accordingly, RO / CO shall send
    Pilot letter to branches / units regarding conduct
    of pre-audit exercise at least 3 months prior to
    commencement of RBIA.

    2.    Moderate-Risk Branches: Moderate-risk rated
    branches are audited every 12 months and are
    subjected to a Snap Audit within 6 to 9 months for
    better control. Additionally, a training program
    was initiated through CIBM to enhance the skills of
    branch officials at moderate-risk branches, aimed at
    improving their risk ratings in the ensuing RBIA.

    3.    Special Moderate: Branches risk rated as Moderate
    risk for three consecutive audit cycles are categorized
    as Special Moderate branches, which will now
    undergo RBIA every 9 months instead of the usual
    12 months and will also be subjected to monthly
    concurrent audits. Two ED level meetings were
    conducted to guide the branches for improving
    risk rating.

    4.    First Handbook on Inspection Matters: Inspection
    Wing has designed Handbook on Inspection Matters,
    which is helpful to Inspecting Officials in enriching
    their knowledge for performing various audits.

    5.    Training Material for CIBM Faculties: Inspection Wing
    designed training material for CIBM faculties to train
    branch officials of moderate risk-rated branches,
    named "Nurture," a guide on internal control matters
    of the branch.

    6.    Verification of Immovable Securities: Inspection
    Wing initiated a one-time verification of immovable
    securities mortgaged to the Bank for loans above
    '1.00 Crore at RAHs and MSME Sulabhs from April
    2024 to December 2024.

    7.    Security Verification during Concurrent Audits:
    On the basis of the findings of verification of
    immovable properties, policy level changes have
    been implemented for mitigating risks. Now, the
    concurrent auditors are required to verify 25% of
    loans sanctioned during the month, with a minimum
    of 20 securities (mortgaged and non-mortgaged).
    Furthermore, 100% verification of all mortgaged
    immovable securities during review period, as well as
    verification of all MSME loans of '10 lakh and above,
    confirming the existence and functioning of units
    and all loans with government subsidies.

    8.    Automation of Legal Audit: To streamline the process,
    the Wing developed a package in the SAS portal for
    the automation of legal audits. This package aims to
    improve the efficiency of legal audits and avoid the
    recurrence of such issues.

    9.    Formation of New Zonal Inspectorates and Units:
    Formation of 2 new ZI (Patna & Vijayawada), 18 new
    units and remapping of Circles for increasing the
    efficiency, operational convenience and reduction of
    cost to the bank.

    10.    Increased Frequency of ACE Meetings: Frequency of
    Audit Committee of Executives (ACE) Meeting has been
    increased to ensure timely closure of audit reports and
    effective monitoring of Action Taken Reports.

    11.    Quality Assurance and Improvement Program (QAIP):
    Quality Assurance and Improvement Program (QAIP)
    was introduced for recommending improvement in
    quality of audit closure of Branches.

    12.    Management Audit Package for Regional Office:
    Development of a comprehensive audit package
    for the Management Audit of Regional Office by
    capturing all the details of Audit Findings, Arrival of
    scores and Reply by Auditee.

    13.    Revamped RBIA and Concurrent Audit Packages:
    Revamped the Queries & checklists of Risk-Based
    Internal Audit (RBIA- Branches / RO / CO) and
    Concurrent audit packages to enhance accuracy
    of audit observations and implemented in Darpan
    package with version control and effective date.

    14.    Audit Module for Inoperative Account Reactivation:
    Implemented an audit module for continuous
    audit of Inoperative accounts which are
    reactivated, through SAS module in adherence to RBI
    guidelines.

    15.    Centralized ZACE Meeting Package: Centralised
    package for upload and maintenance of agenda,
    minutes and ATR observations of bi-monthly ZACE
    meetings which can be viewed by Regional Offices,
    Circle Offices, Zonal Inspectorates.

    16.    Inspection Wing has introduced concurrent audit for
    the following:

    a.    Re-activated Inoperative Accounts

    b.    TAB Banking

    c.    Liquidity Coverage Ratio (LCR) and Net Stable
    Funding Ratio (NSFR) calculation at RM Wing

    Bank has also introduced Half-yearly audit of Credit and
    Prepaid Cards Wing.

    RISK BASED SUPERVISION

    The Bank was brought under Risk Based Supervision (RBS)
    regime by RBI, in lieu of Annual Financial Inspection (AFI)
    from FY 2013-14. Presently, the Bank has completed the
    11th cycle of RBS. RBS framework is named as Supervisory
    Programme for Assessment of Risk and Capital (SPARC).
    Under SPARC, a detailed qualitative and quantitative
    assessment of the Bank's risks is made by RBI on an
    on-going basis through a combination of offsite analysis
    of the data and information furnished by the Bank as well
    as the findings of the on-site Inspection for supervisory
    Evaluation (ISE).

    GRIEVANCE REDRESSAL MECHANISM FOR
    PwD CUSTOMERS:

    Status of Grievance redressal for PwD Customers
    (from 08.08.2024 to 31.03.2025):

    Sr. No

    Particulars

    No. of
    Complaints

    1

    Total Number of complaints
    received from PwD Customers

    4606

    2

    Number of complaints resolved

    4560

    3

    Number of complaints

    46*

     

    pending as on 31.03.2025

     

    4

    Number of complaints

    0

     

    pending as on 12.05.2025

     

    ‘Mentioned 46 complaints are with in TAT of 21 days.

    KNOW YOUR CUSTOMERS (KYC) / AML / CFT

    The Bank is committed to implement the KYC / AML /
    CFT norms in its completeness and has zero tolerance
    towards non-compliance. To ensure this, the Bank has
    put robust systems and processes in place. Advisories
    issued by the regulators with respect to designated
    individuals / entities are scrupulously followed. Regular
    training is provided to staff members to increase their
    awareness on matters regarding KYC / AML / CFT.

    IMPLEMENTATION OF OFFICIAL LANGUAGE

    Our Bank is ensuring compliance of Official Language
    Implementation as per Official Language Act 1963,
    Official Language Rules 1976, recommendations of
    Parliamentary Committee on Official Language, Annual
    programme of Department of Official Language,
    Ministry of Home Affairs and also as per the guidelines
    issued by Department of Financial Services, Ministry
    of Finance, Government of India. OL Implementation
    encompasses teaching & training of Employees to
    learn and understand Hindi and its use in a day-to¬
    day banking activities. Employees who do not possess
    working knowledge in Hindi are nominated for Prabodh,
    Praveen and Banking Pragya examinations conducted
    by Hindi Teaching Scheme, New Delhi and they are also
    incentivized on passing it. Incentives are also provided
    to employees for passing Parangat examination who
    aspires to obtain proficiency in Hindi. Bank provides cash
    incentives to motivate employees for obtaining Hindi
    Degrees like Graduation, Post-Graduation, M.Phil. and
    Ph.D in Hindi and also for creative writing in Hindi whose
    literary work is recognized by institutes of repute.

    Bank has made available forms in Bilingual in Region
    'A' and Trilingual in 'B' & 'C' Region branch counters for
    the use of customers. Official Language Section, Human
    Resources Wing provides translation from English to
    Hindi and vice versa to meet the requirements of all the
    Wings in Head Office. Official Language Cells established
    at Circle Offices & Regional Offices are also providing
    the requisite translations in Hindi & English apart from
    ensuring implementation of OL in their respective areas.
    Official Language Implementation Committees are
    constituted at all levels, where quarterly meetings
    are conducted promptly and review of status of OL
    implementation is effectuated. A Hindi inter-translator
    system has been introduced in CBS through which pass
    book / pass sheets could be generated in Hindi, including
    generation of Deposit receipts and DDs. CBS Screens
    (in Hindi) have been created and a facility to generate
    reports in Hindi are now made available. Provision has
    been made in ATM Screen to view the transactions in 11
    Regional Languages. Standard greetings and messages
    to customers are being sent through SMS in Hindi &
    Regional Languages also. Customers can now opt to
    receive SMS in their opted language.

    An online package has been made live (in SAS portal)
    for submission of OPR i.e., STR 18 by all branches and
    administrative offices. Hindi Workshops and Unicode
    trainings are being organized for staff. Existing manual
    branch visit report by OL Officers has been digitalised.
    Branch visits by OL Officers is helpful for branches to
    face visit / inspection by Govt. Depts. and Parliamentary
    Committees, etc., Hindi workshop and conference for
    Official Language Officers are conducted annually to
    ensure effective implementation of Hindi.

    Our Bank's Head Office is the Convenor of Town Official
    Language Implementation Committee (Banks) meetings
    at Bengaluru. Our Bank is also the Convener of 21 TOLICs
    at various Cities / Towns across the Country. Bank has
    secured numerous Shields and Certificates Pan India,
    awarded by various TOLIC committees for the best
    implementation of OL. TOLIC (Bank) Bengaluru has been
    adjudged best performing TOLIC in the country Further,
    TOLIC (Bank) Bengaluru has also won the 1st prize under
    Southern Region for commendable performance in
    implementing the OL policy of the Union.

    Our Bank has secured prizes from Regional
    Implementation Office for commendable performance
    in implementation of Official Language during the year.

    In order to accelerate OL implementation, Shields are
    being awarded to Offices and Branches under 'Rajbhasha
    Akshay Yojana'. 'Rajbhasha Puraskar Yojana' has also
    been conceptualized and put in place to motivate the
    employees towards effective OL implementation.

    Canara bank has been awarded with "Rajbhasha Sammaan"
    Shield for outstanding performance in the field of Official
    Language by Rajbhasha Academy, New Delhi.

    Banking related news in Hindi under the title "Aaj Ke
    Samachar" are included in Today's Tidings, a daily news
    brief. 'HRD(e) light's, 'NRI Bulletin' & 'Staff Meeting
    Literature' are being brought out in Hindi as well on a
    monthly basis. Canara Jyoti, a quarterly Hindi house
    magazine to showcase the literary talent of our staff
    members in Hindi has received many accolades. Canara
    Bank's in-house magazines 'Shreyas' and 'Canara Jyoti' has
    been awarded the Global Brand Excellence Award by the
    World Brand Congress on 20.02.2025 for the year 2023-24.

    Regional Language Cells i.e., Kannada cell, Tamil cell,
    Telugu cell, Marathi cell etc., are formed in Circle Offices
    located in Region 'B' & 'C'. Regional Language Cell under
    OL Section, HR Wing has been formed as the Nodal Cell
    for coordinating the usage of Regional Languages. "Hindi
    Mein Paricharcha", an innovative Discussion Programme
    in Hindi on contemporary banking subjects is being
    organized by all Administrative Units of the bank on a
    quarterly basis.

    Bank has established Hindi library at HO, COs & ROs for
    motivating employees to read books in Hindi. A Digital
    Library portal has also been initiated and made available
    to all the employees.

    VIGILANCE SETUP

    The Vigilance administration in the Bank constitutes
    Vigilance Wing at Head Office, Bengaluru, functioning
    under the Chief Vigilance Officer (CVO), assisted by
    an Additional Chief Vigilance Officer (ACVO) and two
    vigilance units at Delhi and Mumbai, functioning under
    two ACVOs. This apart, all the three ACVOs also undertake

    The Vigilance Administration in the Bank extends to
    the different verticals of the Bank, viz., Circle Offices
    and Regional Offices, through the Vigilance Officers
    posted at the Circles and Regions.

    The said Vigilance set-up in the Bank ensures carrying
    out of the three major Vigilance functions in the
    Bank, viz., Preventive, Participative (Surveillance &
    Detection) and Punitive Vigilance.

    As a Preventive Vigilance measure, the Vigilance
    set-up in the Bank ensure conduct of Surprise visits
    by Circle Vigilance Officers to Branches, conduct
    of Monthly Preventive Vigilance Meetings in the
    branches, preparation and maintenance of agreed List
    and Officers of Doubtful Integrity, Periodic review of
    Sensitive Postings in Bank & timely rotation of officials
    in sensitive posts, etc. Further, the Vigilance Wing at
    Head Office, is publishing a Quarterly Magazine in
    the name of "Canara Vigil" covering all the vigilance
    related activities conducted in the Bank and a Monthly
    Bulletin on Preventive Vigilance, for the benefit of
    employees of the Bank.

    During the financial year, the Vigilance Wing at Head
    Office, has conducted Capacity Building Programmes
    under the aegis of Central Vigilance Commission
    (CVC) at Trivandrum and Bengaluru for the benefit of
    the Chief Vigilance Officers & Vigilance Officers of
    PSUs / PSBs. Further, the Wing also extended necessary
    support for the said programme conducted by Kerala
    Gramin Bank (one of the RRB sponsored by the Bank) at
    Trivandrum, again under the aegis of Central Vigilance
    Commission.

    The Vigilance Wing at Head Office and the two Vigilance
    Units at Delhi and Mumbai, respectively ensure timely
    processing of various disciplinary matters referred by
    the Internal Advisory Committee (IAC) and Disciplinary
    Authorities (DAs) and conveying of the decisions of the
    CVO / ACVO in such matters. Also, complaints received
    from various quarters including CVC / RBI / DFS / CBI,
    are examined thoroughly and dealt appropriately in

    During the financial year, the Wing as per the
    directions of the Central Vigilance Commission
    had observed, "Vigilance Awareness Week" from
    28.10.2024 to 03.11.2024 with the theme, "Culture of
    Integrity for Nation's Prosperity" and various activities
    such as Walkathon, Quiz contest, Seminars, Essay
    writing competition & several outreach programmes
    were conducted during the week to create awareness
    among the general public.

    For monitoring the functions of Vigilance Officers
    in the Circle Offices / Regional Offices, the Vigilance
    Wing has developed an exclusive package, "Preventive
    Vigilance Management System (PVMS)", where
    the Branch visits by the Vigilance Officers, their
    observations and rectification of observations are
    followed up and the data on the same are generated
    on a real time basis.

    The Wing during the financial year has implemented
    "Vigilance Risk Perception Index (VRPI)", for evaluating
    level of compliance at Circles and Regions based on
    various Vigilance Risk Parameters.

    The Wing is continuously suggesting the Management
    on possible improvements in the existing systems
    & procedures by way of suggesting Systemic
    Improvements. As many as 10 systemic improvements
    suggested by the Wing has been implemented by the
    Bank during the financial year 2024-25.

    Implementation of Indian Accounting
    Standards

    As per RBI guidelines, the Bank is in the process of
    implementing the Indian Accounting Standards (Ind
    AS). A Project Steering Committee headed by Executive
    Director has been formed to take the required steps on
    a continuous basis for smooth convergence. RBI, vide
    its communication ref: DBR.BP.BC.No.29/21.07.001/
    2018-19 dated 22nd March, 2019 has deferred
    implementation of Ind AS for all Scheduled Commercial

    Banks till further notice. Bank is submitting pro-forma
    financial Statements to RBI on half-yearly basis as per the
    guidelines of RBI.

    FINANCIAL SUPERMARKET

    Canara Bank, with an objective of offering 'One Stop
    Banking' facilities for the customers, forayed into
    diversified business activities by opening subsidiaries
    during late 1980s. Today, the Bank functions as
    a 'Financial Supermarket', with eight Domestic
    Subsidiaries, five associates and one joint venture.
    All the Domestic Subsidiaries / Associate / Joint Venture
    of the Bank recorded satisfactory performance during
    the year 2024-25. CRMF Trustee Private Limited is yet
    to commence it's operations. RBI has identified Canara
    Group as a bank led Financial Conglomerate and Canara
    Bank as the designated entity for the group.

    CAN FIN HOMES LIMITED (CFHL):

    M/s Can Fin Homes Limited, a sponsored entity of Canara
    Bank is one of the premier housing finance entities in the
    country. The bank holds 29.99% stake with the company.
    The loans outstanding of the Company as at March 2025
    were '38,217 Crore. The Company earned a Net Profit of
    ' 857.16 Crore as against '750.69 Crore in the previous
    year, with y-o-y growth of 14.18%. Gross NPAs of the
    Company was '333 Crore (0.87%) and Net NPA was
    '174 Crore (0.46%) as on 31.03.2025. The Company has
    provided an interim dividend of 300% and also declared
    final dividend of 300% for FY 2024-25.

    CANARA HSBC LIFE INSURANCE COMPANY LIMITED:

    M/s Canara HSBC Life Insurance Company Ltd (CHLIC)
    is a Life Insurance Joint Venture floated by the Bank in
    association with HSBC Insurance (Asia Pacific) Holding
    Limited and Punjab National Bank in the year 2007.
    The JV commenced its business operations with
    effect from 16.06.2008, with majority shareholding
    of 51% by Canara Bank, followed by HSBC (26%) and
    Punjab National Bank (23%). The Company recorded
    net premium of '7,850.24 Crore during the year.

    The Company registered Net Profit of '116.98 Crore for
    FY 2024-25. The company has declared final dividend of
    4% for the year 2024-25.

    CANARA ROBECO ASSET MANAGEMENT COMPANY
    LIMITED (CRAMC):

    M/s Canara Robeco Asset Management Company
    Limited is a joint venture (JV) of Canara Bank and
    M/s Orix Corporation, Japan with Canara Bank holding
    51% Stake. The Company is currently managing 25
    Mutual Fund Schemes with a mix of equity, balanced and
    debt schemes. The Company has registered a net profit
    of '182.68 Crore and has provided an interim dividend of
    10% and also declared final dividend of 15% for FY 2024-25.

    CANARA BANK SECURITIES LIMITED (CBSL):

    M/s Canara Bank Securities Limited is a wholly
    owned subsidiary of the Bank. CBSL has taken over
    the Depository participant services from Canara Bank
    w.e.f. 01.04.2017. M/s Canara Bank Securities Ltd. is
    extending Demat Services (Depository Participant),
    Online Trading, e-Insurance and distribution of Financial
    products. The Company offers stock broking services
    to both institutional and retail clients. The Company
    has registered a net profit of '7.90 Crore for the year
    2024-25. The Company has declared final dividend of
    12.5% for FY 2024-25.

    CANBANK FACTORS LIMITED (CFL):

    M/s Canbank Factors Limited is a factoring subsidiary
    of the Bank with 70% stake held by the Bank. During
    2024-25, the Company had a total business turnover of
    ' 1,196.25 Crore, registering net profit of ' 2.72 Crore.

    CANBANK VENTURE CAPITAL FUND LIMITED (CVCFL):

    M/s Canbank Venture Capital Fund Limited is a wholly
    owned subsidiary of the Bank and the Trustee and
    Manager of Canbank Venture Capital Fund Trust.
    The company presently managing 3 funds including
    Fund of Fund with present total AUM of '252.00 Crore.

    The Company recorded a net profit of ' 0.28 Crore during
    the year 2024-2025. The Company has provided interim
    dividend of 400% for FY 2024-25.

    CANBANK COMPUTER SERVICES LIMITED (CCSL):

    M/s Canbank Computer Services Limited is the only
    Software Company promoted by a Public Sector Bank
    in the country, with a 69.14% shareholding by the Bank.
    CCSL is mainly engaged in IT and Software development
    services, BPO services, ATM / Any Time Payment services,
    Training, Consultancy and R&T agent. The Company
    has posted net profit of '14.98 Crore for FY 2024-25.
    The Company has provided an interim dividend of 50%
    FY 2024-25.

    CANBANK FINANCIAL SERVICES LIMITED (CANFINA):

    M/s Canbank Financial Services Limited is confining its
    activities to legal matter arising out of past transactions
    in securities and recovery of dues under decreed accounts.
    Company has posted a profit of '21.75 Crore for the year
    2024-25 by way of receipt of dividends, interest received
    on Bank deposits and amount pertaining to pending
    litigations. The Company has provided an interim
    dividend of 36.67% for FY 2024-25.

    HIGHER EDUCATION FINANCING AGENCY (HEFA):

    Higher Education Financing Agency (HEFA), is a not-
    for-profit organization, set up by the Bank under a joint
    venture share holder agreement with the Ministry of
    Education (MoE), Government of India.

    HEFA has been set up for developing the educational
    infrastructure, including R&D infrastructure thereby
    enabling the institutions to reach top rankings globally.
    As on 31.03.2025, MoE has infused Capital of '4,812.50
    Crore and Canara Bank has contributed '481.25 Crore
    respectively. The total loans sanctioned till 31.03.2025
    is '43,437.58 Crore and disbursement stood at
    '22,600.83 Crore.

    HEFA has disbursed ' 2,632.58 Crore of loans to different
    institutions during FY 2024-25 and Bank has received
    ' 19.82 Crore of Management Fee from HEFA.

    REGIONAL RURAL BANKS (RRBs)

    As at March 2025, the Bank had four sponsored RRBs,
    viz., Andhra Pragathi Grameena Bank (APGB) in Andhra
    Pradesh, Kerala Gramin Bank (KeGB) in Kerala, Karnataka
    Gramm Bank (KaGB) and Karnataka Vikas Grameena
    Bank (KVGB) in Karnataka.

    Andhra Pragathi Grameena Bank (APGB) operates in
    10 districts of Andhra Pradesh with 551 branches and
    98 ATMs. Total business of the Bank as at March 2025
    is '50,757 Crore (Unaudited). (Deposits: '23,667 Crore
    Advances: '27,090 Crore).

    Kerala Gramin Bank (KeGB) operates in all 14
    districts of Kerala with 634 branches & 269 ATMs.
    The total business of the Bank as at March 2025 is
    '54,989 Crore (Unaudited). (Deposits: '27,427 Crore,
    Advances: '27,562 Crore).

    Karnataka Gramin Bank (KaGB) operates in 22 districts
    of Karnataka with 1122 branches & 172 ATMs.
    The total business of the Bank as at March 2025 is
    '66,137 Crore (Unaudited). (Deposits: '35,129 Crore,
    Advances: '31,008 Crore).

    Karnataka Vikas Grameena Bank (KVGB) operates in
    9 districts of Karnataka with 629 branches & 50 ATMs.
    The total business of the Bank as at March 2025 is
    '38,514 Crore (Unaudited). (Deposits: '20,941 Crore,
    Advances: '17,573 Crore).

    Aggregate business of the RRBs increased to '2,10,395
    Crore as at March 2025 comprising of Deposits of
    '1,07,162 Crore and Advances of '1,03,233 Crore.
    Through the Bank's infrastructure support, the RRBs are
    extending facilities, like, ATM cum Debit Card services. The
    sponsored RRBs are 100% CBS compliant and are ahead
    of their peer RRBs under technology front by extending
    IT based products, like Internet Banking, Mobile Banking,
    RuPay Debit Card services, Account Aggregator and
    also Aadhaar enabled services and remittance facilities
    through NEFT / RTGS to their customers.

    CORPORATE SOCIAL RESPONSIBILITY

    Our Bank remains committed to Corporate Social
    Responsibility (CSR), towards betterment of the
    society at large through various activities like training
    unemployed rural youth, scholarship to meritorious SC /
    ST Girl students, renovation of schools and providing
    of other infrastructural facilities to needy educational
    institutes, providing primary health care, drinking water,
    community development, empowerment of women,
    environment protection, Swatch Bharat and other social
    initiatives.

    Major initiatives of the Canara Bank under CSR have
    been the setting up of Trusts and Institutions which have
    created an impact in serving the people and society at
    large. Bank has also been partnering with like-minded
    organizations for CSR activities in the area of livelihood
    creation, education, health and environment and
    participated in meaningful activities.

    Under Corporate Social Responsibility (CSR), Canara Bank
    has undertaken various social initiatives and have spent
    a total outlay of '9,181.78 lakhs. A few social initiatives
    are outlined below.

    Education: Bank has taken up initiatives to promote
    education and skill development in the country.
    Our Bank has contributed towards providing
    infrastructure to schools, books and school essentials
    for students, setting up of Digital classrooms,
    computer labs, libraries etc. especially in the rural
    areas of our country.

    Canara Bank Dr.Ambedkar Vidya Jyothi Scholarship
    Scheme 
    to meritorious SC / ST Girl Students. During
    FY 2024-25, 43290 students have been provided with
    scholarships to the tune of '1,769.48 Lakhs.

    S The details of major CSR projects under education
    sector sanctioned in the financial year 2024-25 are
    mentioned below:

    Sl.

    No.

    Organisation Name

    Purpose

    Amount
    sanctioned
    [In Lakhs]

    1

    Parivaar Education
    Society (Kolkata West
    Bengal)

    Construction of
    2nd floor of school
    Building in Village-
    Sandalpur, District-
    Dewas, MP

    270.85

    2.

    Swami Vivekananda
    Cultural youth Centre
    - Viveka Smarka,

    Sri Ramakrishna
    Ashrama, Mysuru,
    Karnataka

    Construction
    of 600-seater
    covered
    amphitheatre

    50.00

    3.

    FORTESS, Mumbai

    Exhibits towards
    Information Age
    Museum (mobile
    museum) project

    30.00

    4.

    City Central
    Library, South
    Zone, Jayanagar,
    Bengaluru

    Purchase of bus
    to City Central
    Library, South
    Zone, Jayanagar,
    Bengaluru
    towards Mobile
    Library

    30.00

    5.

    Karnataka
    Public School
    Siddaramanahundi,
    Mysore Taluk,
    Karnataka

    Construction of
    Two class rooms
    for the students

    29.50

    6.

    St. Paul Mission
    School, Kolkata

    Providing 25
    Smart Boards
    towards the
    Infrastructural
    development of
    Class rooms

    30.00

    7.

    National Institute of
    Technology, Calicut,
    Kerala

    Providing
    vehicle for waste
    management,
    electric buggies
    and setting up of
    plastic to power
    plant office

    30.00

    S Health: Bank has undertaken various initiatives to
    support the health sector including hospitals, health
    centres, clinics, laboratories etc., The details of major

    CSR projects under health sector sanctioned in the
    financial year 2024-25 are mentioned helow:

    Sl.

    No.

    Organisation Name

    Purpose

    Amount
    sanctioned
    [In Lakhs]

    1

    Chief Minister's
    Disaster Relief Fund
    (CMDRF), Kerala

    Emergency
    assistance for
    Kerala flood Relief

    100.00

    2

    Karnataka Lingayat
    Education Society,
    Belgaum

    Providing
    Ambulance
    (Hi tech)

    39.05

    3

    Hassan Institute of
    Medical Sciences,
    Hassan

    Community
    health support

    30.00

    4

    Vivekananda
    Polyclinic &
    Institute of Medical
    Sciences, Lucknow

    Installation of 02
    Ventilator & 11
    Monitors

    30.00

    5

    Sevabharathi

    Tamilnadu

    To provide mobile
    medical Unit
    (MMU)

    30.00

    6

    Jayadeva Institute
    of Cardiovascular
    Sciences and
    Research, Bengaluru

    To provide 40
    Syringe Pumps
    (Agilia SPMC)

    30.00

    v Poverty and Nutrition: Bank has undertaken various
    initiatives to alleviate poverty and improve nutrition
    in the country. Bank has taken initiatives to provide
    food & nutrition to underprivileged people through
    temples, orphanages, old age homes etc. Details
    of Major CSR initiatives taken under Poverty and
    Nutrition sector are given below:

    Sl.

    No.

    Organisation Name

    Purpose

    Amount
    sanctioned
    [In Lakhs]

    1

    Canara Bank Relief
    Welfare Society
    [CBRWS] Bengaluru

    Construction of
    Home for Elders

    200.00

    2

    M/s. Akshaya

    Construction &

    49.74

     

    Patra Foundation,

    providing kitchen

     
     

    Bengaluru

    equipment's
    to Centralized

     
       

    Kitchen Project
    at Avalahalli

     
       

    for providing
    Mid-Day Meal
    to 5,000 school
    children on

     
       

    daily basis to
    be housed at

     
       

    Bengaluru city

     

    Environmental Protection: Bank has undertaken
    initiatives to protect the environment and promote
    sustainability. Bank has implemented green
    initiatives, such as installation of solar panels, solar
    power plants, grids, water harvesting systems, bio
    gas plants in Govt schools, Universities, Panchayats
    etc. to promote environment protection. Details of
    Major CSR initiatives taken under Environmental
    Protection sector are given below:

    Sl.

    No.

    Organisation Name

    Purpose

    Amount
    sanctioned
    [In Lakhs]

    1

    Tadoba Andhari

    Tiger Reserve

    Conservation

    Foundation,

    Chandrapur,

    Maharashtra

    Enhance the
    forest patrolling
    and conservation

    10.00

    2

    Cochin Smart
    Mission Limited
    (CSML)

    Beautification
    of Queen's
    Walkway, Kochi

    10.00

    3

    Chhaya Animal
    Hospital, Managed
    by People for
    the Respect &

    Care of Animals,
    Aswathaberia,
    Chandaneswar,
    West Bengal

    To install Roof
    Top Solar PV
    system

    9.82

    Swachh Bharat: Bank has taken up initiatives to
    support the Swachh Bharat Mission, and various
    other activities have been supported under the
    sector. The major CSR activities under Swachh Bharat
    sector are mentioned below:

    Sl.

    No.

    Organisation Name

    Purpose

    Amount
    sanctioned
    [In Lakhs]

    1

    Bhopal Municipal
    Corporation

    Providing
    Litter Picker
    Machine for
    effective waste
    management in
    the city

    17.93

    2

    Davangere Smart
    City limited,
    Karnataka

    Construction of
    Toilet facility and
    Pantry at Officers
    Club Smart City

    10.00

    3

    Municipal
    Corporation,
    Perambalur City,
    Tamil Nadu

    Providing four
    Battery Operated
    Vehicles for
    sanitation and
    solid waste
    management

    10.00

    4

    Kothanur Lake
    Development
    Association, J P
    Nagar, Bengaluru

    Providing
    shelters, bore-
    well, granite
    benches &
    refurbishing of
    public toilet

    10.00

    Assistance to Divyangjan: Bank has taken various
    initiatives to empower Divyangjan and some of the
    major activities during the year are as under:

    Sl.

    No.

    Organisation Name

    Purpose

    Amount
    sanctioned
    [In Lakhs]

    1

    Canara Bank Relief
    welfare society

    Assistance to
    Braille Resources
    Centre

    25.00

    2

    Defence Services
    Staff College
    (DSSC), Wellington,
    The Nilgiris, Tamil
    Nadu

    Providing 05
    Mobility Scooter

    7.53

    3

    Boccia Sports
    Federation of India,
    New Delhi

    Providing sports
    equipment's for
    the divyangjan

    10.00

    Skill Development: The Bank has sponsored /
    co-sponsored 67 RSETIs & RUDSETIs, 5 CBIITs,
    3 ATIs and 4 joint ventures which have trained more
    than 12.68 lakh unemployed youth so far, with a
    settlement rate of 74%.

    S Rural Development: Bank has taken up various
    initiatives to support the Rural Areas. The major
    activities are given below:

    Sl.

    No.

    Organisation Name

    Purpose

    Amount
    sanctioned
    [In Lakhs]

    1

    Rural Water Supply
    Sub Division
    Bheemavaram, West
    Godavari District,
    Andhra Pradesh

    Providing RO
    micro water
    plant (25 Nos) in
    25 Villages under
    4 mandals (UNDI,
    Palakoderu,
    Akividu & Kalla

    118.00

    2

    Akiveedu Nagar
    Panchayat, West
    Godavari district,
    Andhra Pradesh

    Amenties to
    provide park at
    Akiveedu for the
    public especially
    Children, youth
    and old age
    people

    50.00

    3

    Integrated Tribal
    Development
    Project, Kodagu
    District, Madikeri

    To support
    Integrated Tribal
    Development
    Project, Kodagu
    District,

    Madikeri
    towards
    facilities like
    electrical &
    water storage
    system for
    14 houses in
    Virajapet &
    Ponnampet
    Taluk of Kodagu
    District for
    the benefit of
    scheduled tribe
    families

    25.00

    4

    M/s. Panduranga
    Charities,
    Govindapuram,
    Aduthurai,

    Tamil Nadu

    Providing shelter
    for labours
    of Gosala to
    enhance their
    living condition

    20.00

    Sl.

    No.

    Organisation Name

    Purpose

    Amount
    sanctioned
    [In Lakhs]

    1

    Anju Bobby Sports

    Foundation,

    Bangalore

    Organizing
    the 4th Indian
    Open Jumps
    Competition
    at Anju
    Bobby Sports
    Foundation,
    Bangalore

    25.00

    2

    Boccia Sports

    Providing sports

     
     

    Federation of India,
    New Delhi

    equipment's

    10.00

    Total sector wise assistance under CSR activities for the
    FY 2024-2025 is as under:

    Sl No

    Sector wise proposals under CSR

    Amount
    Sanctioned
    [In Lakhs]

    1.

    Education

    3757.62

    2.

    Sports

    186.49

    3.

    Rural Development

    484.76

    4.

    Environment Protection

    118.74

    5.

    Swachh Bharat

    83.19

    6.

    Health

    843.48

    7.

    Divyangjan

    33.45

    8.

    Poverty & Nutrition

    620.28

    9.

    Other

    1686.27

    10.

    Women Empowerment

    92.34

    11.

    Skill development

    6300.98

    12.

    Financial Literacy

    734.73

     

    TOTAL

    14942.332

    AWARDS / ACCOLADES & ACHIEVEMENTS

    S Canara Bank has received award with second top
    runner-up in the top improvers category of the Ease
    6.0 Banking Reform Citation Award 2024 on dated
    March 17, 2025.

    S Canara Bank has received The Golden Globe Tiger
    Award for "Excellence in Training" initiated by World
    HRD Congress held at Kuala Lumpur, Malaysia on
    08.05.2024.

    S Canara Bank has received Green Warrior award for
    Execution of Digital & Paperless documentation
    in Gold Loans organized by the NeSL (National
    e-Governance Services Limited) at IIM Bangalore on
    19th April 2024

    S Canara Bank has received runner-up award under the
    category "IT Risk & Cyber Security Initiatives" under
    IBEX Awards 2025 on dated 13th February 2025.

    S Canara Bank In-House Magazine "Shreyas" and Hindi
    Magazine "Canara Jyoti" won award under the Best
    In-House Magazine category in the 32nd Edition of
    Global Brand Excellence Awards conducted by World
    Brand Congress. The award ceremony was held on
    20.02.2025 at Taj Lands' End, Mumbai.

    S Canara Bank is proud to announce that it has been
    conferred with the "PSU Data Quality Champion -
    FY 25" and won the Award for overall Best Data
    Quality amongst all Public Sector Banks in the
    conference organized by TransUnion CIBIL at
    Mumbai on 12/02/2025. The Award was accepted
    on behalf of the Bank by DGM Shri R V R S Subbarao.

    S Our Bank has received Silver Award for 'API Banking'
    under BFSI Category at Skoch Award ceremony on
    30th November 2024 at New Delhi.

    S Canara Bank has been awarded at the 18th Global
    communication conclave of Public relation Council
    of India for Inhouse magazine "Shreyas" - bilingual
    publications and "Canara Jyothi" - Hindi publication for
    excellence in Communication on 9th November 2024.

    S Canara Bank has received "IBSi Global Fintech
    Innovation Awards - Mule Detection using ML" at
    the 6th Global FinTech Innovation Awards 2024 on
    22.11.2024 at Mumbai.

    S The Indian Green Building Council felicitated Canara
    Bank with IGBC Green Champion Award 2024 in the
    category of leading Financial Sector with large-scale
    adoption of Green Bank Branches during World GBC
    on 14-16 November 2024 at the 22nd Green Building
    Congress 2024 in Bangalore.

    S Canara Bank was conferred with the prestigious
    Rajbhasha Kirti Puraskar in region 'C' for the bank's
    quarterly in-house magazine 'Canara Jyoti' by Hon'ble
    Union Minister of Home Affairs & Cooperation
    Shri. Amit Shah during the 4th All India Official
    Language Conference held on 14th September 2024,
    during Hindi Diwas celebrations.

    S Canara Bank has received the third prize in Region
    'C' for excellent official language implementation in
    the 2-day seminar organized by the Department of
    Financial Services, Ministry of Finance, Government of
    India on 22.08.2024 and 23.08.2024.

    S Canara Bank has been awarded for 'Excellent Practices
    and Adoption of ESG Initiatives' at the 2nd ICC Emerging
    Asia Banking Conclave 2024, organized by the Indian
    Chamber of Commerce (ICC) on 23rd August 2024.

    S Canara Bank was awarded First Prize under category
    of Best Lenders (both Public & Private sector)
    for outstanding achievement under PM SVANidhi
    2023-24.

    S Canara Bank has been felicitated with the prestigious
    "2nd Rank" in Public Sector Banks under PM SVANidhi
    'PRAISE" Awards 2023-24" in Karnataka State.

    S Canara Bank has received Finnoviti Award for 'CANARA
    Digital Rupee' application on 19th June 2024.

    CHANGE IN DIRECTORS, INCLUDING MANAGING DIRECTOR / WHOLE-TIME DIRECTOR

    SL

    NO.

    NAME

    DESIGNATION

    DATE OF APPOINTMENT

    DATE OF CESSATION

    1.

    Shri. R Kesavan

    RBI Nominee Director

    26.04.2019

    04.08.2024

    2.

    Shri. Karunakara Shetty

    Shareholder Director

    30.11.2021

    29.11.2024

    3.

    Ms Nalini
    Padmanabhan #

    Part-Time Non-Official
    Director

    21.12.2021

    20.12.2024

    4.

    Shri. Dibakar Prasad
    Harichandan

    Part-Time Non-Official
    Director

    21.03.2022

    20.03.2025

    5.

    Shri. Ashok Chandra

    Executive Director

    21.11.2022

    15.01.2025

    #Ms Nalini Padmanabhan has been re-nominated by Central Government as Part-Time Non-Official Director of the
    Bank w.e.f 11.04.2025.

    Board of Directors

    (APPOINTMENT / CESSATION OF DIRECTORS DURING
    THE YEAR 2024-25)

    Cessations:

    1. Ms. Nalini Padmanabhan, was appointed as
    Part-Time Non-Official Director w.e.f. 21.12.2021, by the
    Central Government under Clause (h) of Sub-Section
    (3) and Sub section (3A) of Section 9 of the Banking
    Companies (Acquisition and Transfer of Undertakings)
    Act, 1970 for a period of three years with effect from
    the date of assumption of office or until further orders,
    whichever is earlier. She was cessated on 20.12.2024.

    2.    Shri. R Kesavan, was appointed as RBI Nominee
    Director w.e.f. 26.04.2019, by the Central Government
    under clause (c) of sub-section (3) of Section 9 of
    the Banking Companies (Acquisition and Transfer
    of Undertakings) Act, 1970, to hold the post until
    further orders. He was cessated on 04.08.2024.

    3.    Shri. Dibakar Prasad Harichandan was appointed as
    Part-Time Non-Official Director w.e.f. 21.03.2022,
    by the Central Government under Clause (h) of
    Sub-Section (3) and Sub section (3A) of Section 9 of
    the Banking Companies (Acquisition and Transfer of
    Undertakings) Act, 1970 for a period of three years
    with effect from the date of assumption of office
    or until further orders, whichever is earlier. He was
    cessated on 20.03.2025.

    4.    Shri. Karunakara Shetty was elected as Shareholder
    Director w.e.f 30.11.2021, under clause (i) of Sub
    Section (3) of Section 9 of the Banking Companies
    (Acquisition and Transfer of Undertakings) Act,
    1970 / 1980, read with Sub clause (1) of Clause 3 of
    the Nationalised Banks (Management Miscellaneous
    Provisions) Scheme 1970 / 1980, Canara Bank
    (Shares and Meetings) Regulations, 2000 for a period
    of three years. He was cessated on 29.11.2024.

    Appointments:

    1.    Shri. Rohit Das was appointed as RBI Nominee
    Director w.e.f. 05.08.2024, by the Central
    Government under clause (c) of sub-section (3) of
    Section 9 of the Banking Companies (Acquisition and
    Transfer of Undertakings) Act, 1970 to hold the post
    until further orders.

    2.    Shri. Hemant Buch was elected as Shareholder
    Director of the Bank w.e.f. 30.11.2024 u/s 9 (3) (i) of
    the Banking Companies (Acquisition and Transfer of
    Undertakings) Act, 1970 for a period of 3 years. i.e.
    upto 29.11.2027.

    3.    Shri. S K Majumdar was appointed as Executive
    Director w.e.f 24.03.2025, by the Central Government
    under clause (a) of sub-section (3) of section 9 of
    the Banking Companies (Acquisition and Transfer
    of Undertakings) Act, 1970 for a period of three
    years, with effect from the date of assumption of

    charge of the post or until further orders, whichever
    is earlier.

    DIRECTORS’ RESPONSIBILITY STATEMENT

    The Directors, in preparation of the annual accounts for
    the year ended March 31, 2025, confirm the following:

    •    That in the preparation of the annual accounts, the
    applicable accounting standards had been followed
    along with proper explanation relating to material
    departures.

    •    That they had selected such accounting policies and
    applied them consistently and made judgments and
    estimates that are reasonable and prudent, so as to
    give a true and fair view of the state of affairs of the
    Bank at the end of the financial year and of the profit
    or loss of the Bank for the period.

    •    That they had taken proper and sufficient care for
    the maintenance of adequate accounting records
    in accordance with the provisions of applicable laws
    governing banks in India for safeguarding the assets
    of the Bank and for preventing and detecting fraud
    and other irregularities.

    •    That they had prepared the annual accounts on a
    going concern basis.

    •    Internal financial controls followed by the Bank are
    in accordance with guidelines and that such internal
    financial controls are adequate and were operating
    effectively.

    •    The directors had devised proper systems to ensure
    compliance with the provision of all applicable laws
    and that such systems were adequate and operating
    effectively.

    SECRETARIAL AUDIT FOR
    FINANCIAL YEAR 2024-25

    Pursuant to the requirements of Regulation 24A of the
    SEBI (LODR) Regulations, 2015 & SEBI Circular CIR / CFD/
    CMD1 / 27 / 2019 dated February 08, 2019, the Bank has
    appointed Kedarnath & Karthik, Practicing Company
    Secretaries (ICSI FRN: P2023KR098600) as the Secretarial

    Auditor for the financial year 2024-25 and their report
    addressed to the members of the Bank which forms part
    of this Annual Report is attached as an annexure to the
    Board's report.

    ACKNOWLEDGEMENT

    The Board wishes to place on record its sincere
    appreciation to the customers for their patronage, to
    the shareholders for their support, to the Government
    authorities and the Reserve Bank of India for their
    valuable guidance and support, to the Directors who
    completed their tenure during the financial year under
    review, to the Bank's Correspondents in India and
    abroad for their co-operation and goodwill and to all
    the Staff Members for their full support in the pursuit of
    organizational growth and excellence.

    K. SATYANARAYANA RAJU

    MANAGING DIRECTOR & CEO

    1

    Also belongs to SC / ST / OBC / EWS / UR category.

    Our Bank has nominated Executives in the rank of
    CGM/GM as Chief Liaison Officers for SCs/STs/PwBDs/
    Ex-servicemen and for OBCs / EWS respectively who
    ensure compliance of various Government guidelines
    pertaining to implementation of Reservation Policy in
    the Bank. Our Bank has also set up a Reservation Cell
    under the direct control of Chief Liaison Officers for
    monitoring Reservation and other matters related to SC
    / ST / OBC/EWS / PwBDs / Ex-Servicemen employees.

    2

    The amount includes the reimbursement received
    from MoRD towards previous year BPL training claims in
    case of RSETIs & RUDSETI & other income which is also
    spend in the FY 2024 - 25.

Attention Investors : “Prevent unauthorized transactions in your account ? Update your Mobile Numbers/Email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your Mobile/Email at the end of the day. Issued in the interest of Investors” ***** No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.   |     |  ***** KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.   |  "Revised guidelines on margin collection ==> 1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. | 2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. | 3. Pay 20% upfront margin of the transaction value to trade in cash market segment. | 4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard. | 5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month. .......... Issued in the interest of Investors"   |  ***** MEMBERS : SEBI Regn. No: NSE, BSE: INZ000176636 ; MCX : INZ000057535; SEBI Research Analyst Regn No: INH200000337; AMFI Regn No. 77624; Depository Participant : CDSL : IN-DP-CDSL-379-2006 DP ID : 12047600   |  For any Grievance mail to : grievance@sharewealthindia.com   |  For any DP Grievance mail to : dpgrievance@sharewealthindia.com.   |  Grievance with SEBI : https://scores.gov.in/scores/Welcome.html